LeadHERship – Women as Mentors & Leaders

 

What’s the deal with women in power? As a young, driven woman who was just starting out her career,  I made many mistakes and let power get to my head. Some mistakes were small and others could have impacted or even curtailed my career, like the error of not following chain of command in a traditional organization like Campbell Soup Company. Fortunately for me, I had a kind and generous mentor named Chuck Hatz who was able to step in and guide me through management pitfalls.

As I look back on that experience, I realize that not many are blessed to have another give them advice on how to maneuver or even advance on the corporate ladder. In fact, I realized slowly that the ones who were the least helpful in my career path were WOMEN. Before I heap accusations on those women who did not mentor me or even lend a kind word of encouragement, I need to look at my own actions as a manager as well.

When I joined the management ranks, I was a supervisor. I worked mainly with two men, so things were good. When the opportunity to rise higher into a manager’s position, however, the battle lines were drawn and I quickly found out that I didn’t have many friends. In fact, most of my competition were women of equal rank. It was cut throat. I found out after I got the position mainly due to my education, that a woman closest to me had said something personal and derogatory about me to the VP. He thought it to be unprofessional (especially in Human Resources), so he did not even consider her for the position. Her desire to hurt me ended up getting her booted out.

This woman was a colleague. She was someone I had lunch with on a regular basis, so it didn’t rest easy with me. It was around this time that I had been looking at Japanese management traditions of Kaizen (collaborative management) and found that before making any big decision or doing problem solving, they went to their peers individually and got input. I thought that to be a huge waste of time! Why do that when I knew what needed to be done and go do it?

This very thing turned out to be the key in why women were not getting the larger promotions and why there seemed to be a general lack of trust among us. No one wanted to consult with another. All of us were very competitive and sabotaging the other’s efforts. In an attempt to be noticed by Executive management (=men), we were setting each other up for failure and being petty. What an eye-opener for me.

As an HR manager, I knew I could personally do something to change this. Using collaboration and not competition as my incentive, I set about asking the other female management their input on ideas and projects. I was immediately met with distrust, criticism and even sarcasm – what, is this job too difficult for you, that you need to ask for help?

Fortunately, not all of my peers were like this. I found a lifelong friend in Christine who was kind and helpful to me. In addition, I had women in my department who were caring and driven to help others. We formed a small but close-knit team. The easy collaboration in HR training began to be evident as we shared leadership roles. There was a desire to help one another and to share our strengths as a team.Other women began to look to this team as an outreach and support within the organization. Several women began to gain promotions and opportunities to excel, including me.

I share all this to make a point. Until women begin to set aside the competitive nature of business and our own prejudices against other women (she’s not career-minded her clothes are not right, etc), we are not going to be looked at as serious contenders for executive level positions. Women do not have to set aside our feminine qualities of being able to talk to one another, to empathize, to nurture relationships in order to get ahead. We don’t have to be so driven that we get a calloused edge that doesn’t take others into account. In a culture that feeds the “me, me, me” ego, climbing the corporate ladder means stepping on other women’s heads in order to see our own star rise.

As a Christian, this is made even more clear to me by Jesus Christ’s teachings, especially when he said “So the last shall be first, and the first last ” Matthew 20:16. That doesn’t leave much room for corporate ambition, does it? What one doesn’t realize right away is the blessing you get from helping others and putting your desires off for a minute or two. Getting promotions was nice (I won’t lie!) but it wasn’t nice to not have a peer to peer network of women you could trust. Getting recognition was nice, but I didn’t realize that it meant that I took it from others and gave no one else credit. When we started sharing and helping one another, we began to celebrate each other’s contributions and victories. Our enthusiasm, relationships and strength multiplied.

Bill Gates said that “As we look ahead to the next century, LEADERS will be those who EMPOWER others.” So what steps can we take today to help those around us? This Forbes article gives a great list of strengths women have that naturally lend themselves to helping others. In addition, I have a few to add that can apply to both men and women:

  1. Know your strengths and weaknesses. Look for opportunities to help fill the gap.

  2. Ask for the worst assignment. Your colleagues will thank you (& think you’re nuts!) and your bosses will appreciate you.

  3. Be willing to help not only at work, but outside work. When you see your co-worker as a mom, wife, daughter, or in a different role, you will gain respect and learn to set aside any prejudice you may have formed against them.

  4. Pray for them and for yourself to be placed in situations where you have to serve others.

We need to build each other up – both men and women. When you break others down, you get torn down right beside them. There is collateral damage. The true hallmark of a leader is when you help to develop others’ skills and strengthen them. Along the way, your own skills will be strengthened, built and sharpened.

As iron sharpens iron, so one person sharpens another. Proverbs 27:17

Why Happiness is so Elusive

In the Undergraduate Business class I am teaching this week, as well as in a training seminar on Stress & Time Management last Thursday, the theme of “Happiness in the Workplace” kept coming up. There are so many things out there that are telling us as individuals to be HAPPY – in the 80’s, the song “Don’t Worry, Be Happy” sparked a whole marketing array of T-shirts with smiley faces that reminded us to be happy. Pharrell Williams’ song is so HAPPY that I cannot listen to it without wanting to dance! 🙂
The more I ponder this, the more I think that much of that has spilled into the workplace. Leaders and Managers somehow believe that they are solely responsible for the “Happiness” state of their employees and that there should be a general feeling of well-being at the workplace. Employers are also convinced that if their company is not making them happy, maybe they should leave.

Where did this idea come from and is it something that can be achieved?

There are many companies out there that state they love their employees and put them first. I think this is not a bad place to start. Disney is simply amazing in this category of employee well-being! They even have a book called “Inside the Magic Kingdom” and it shares some of the things that they tell their employees to do in order to help make the customers happy. One of the most interesting parts of this book is where they explain to their employees that the whole park is a stage and they are simply characters playing a part. So, if you are a Disney Street Sweeper, you are playing the part of the Street Sweeper and you must do that well!

I have a friend who took her family to Disney World a few years ago. I got so tickled from the story she told me when they got back. While at Epcot Center in France, her elderly mother-in-law asked the Princess Belle from Beauty and the Beast “Where are you from?”  She dutifully answered “I grew up in  a small village in France.” Then, the grandmother said, “you are so very beautiful, is your family here now?” She gave the answers from Beauty & the Beast, about how her father, Maurice was an inventor and he was sent to prison for no reason at all; how she loves to read books and how she ended up at a large estate (the Beast’s) – the grandma never caught onto the fake movie answers… she simply believed it!

I think there might be something to that approach Disney takes. Belle cannot have a bad day (well, she can, but she has an important job to do). If you have your employees, especially those in Customer Service take on a role, they may see things a bit differently. For example, every time I go to teach or train, life is not always rainbows, roses and sunshine! I have had to go into some very tense situations at work. You cannot just bring your own junk to the party. You have to address what is going on and cope with today’s issues.  So, I play the role that I was hired to play that day- as a trainer, teacher and motivator. I have to deal with what I am supposed to be doing that day. Jesus had a saying for that…

Therefore do not worry about tomorrow, for tomorrow will worry about itself. Each day has enough trouble of its own ~Matthew 6:34

Think about this… if you could just deal with what’s in front of you (instead of going on a flight of fancy for all the other things that you need to get done that week), I think your attitude might be a bit different. A friend once told me that she heard someone ask “What if tomorrow, you would only get the things that you were thankful for today?” Yikes! Did I thank God for my health, my home, my marriage, children, my job, shoes (yes, lots of them!), food, bank account, car…? What if we take just a moment out to think of all the things we should be HAPPY about and not dwell on the negative? Glass half-full is not just a philosophy, but is a commitment to CHOOSE one thought over another. It is known as Cognitive Behavior Therapy in the Psychological world. In the Bible, it’s known as 2 Cor 10:5

We demolish arguments and every pretension that sets itself up against the knowledge of God, and we take captive every thought to make it obedient to Christ ~ 2 Corinthians 10:5 [emphasis added]

When will we learn that our thoughts and negative thinking can multiply and poison not only our minds, but of others around us? How about weeding out that negative thought in the mind as it sprouts forward, not allowing it to grow and take over the flower bed? If you do take those thoughts captive, not only will you find happiness, but also JOY – that is a more permanent state of the fleeting happiness we see daily. JOY comes from a deeper place, a calm and restful place that says “It is well with my soul.”