Open Heart, Open Home

Hospitality is a recurring theme in my life, especially growing up in the Middle East and Pakistan. In fact, I could not imagine my life without friends, family and yes, unknown people I have brought home for a hot cup of tea. It was getting so bad at one time that my children would come home and wonder why there wasn’t an unknown car in the driveway… they were so used to having women a my kitchen counter that they had never met. I wrote about it in a post called “HospitaliTEA” and you can read it here.

My life has been enriched by most of these encounters (yes, some of them were downright weird, but then that’s just expected!). My notion of hospitality does not come from having a perfect home (I don’t.), a perfectly appointed kitchen (It’s nice, but not perfect in the least), a perfect family (I won’t even go there), or a perfect life. In fact, I have been known to have dishes in the sink, stuff on the counter, and groceries still in the bag when I’ve had people over… why? Because that’s just life.

So, why all this talk about hospitality?

If you’re a Christian, you don’t have to have a special spiritual gift for it (that’s just an excuse) and you should be doing it – see Acts 2:46 above in the image.

Those who are believers in Christ are downright commanded to show such hospitality (see 1 Timothy 3:2; Titus 1:7-8; Romans 12:13; Hebrews 11:13). One of my favorite passages in the Bible is when Abraham welcomes strangers to rest after their long journey (Genesis 18:2-8). In Deuteronomy, the act of sharing food (Deuteronomy 14:28-29) to help others is emphasized as a blessing. The early church made it a habit to gather together to break bread as a new family in Christ and praise God (Acts 2:42-47). A beautiful gift of hospitality was given to Jesus Christ by Zacchaeus out of the the joy he had in meeting Christ and salvation came to his house that day (Luke 19:5-6)! What a gift he received in turn from our Lord and Savior!

We miss out on blessings to give and receive when we cordon off a part of our lives to others. The early Christians wanted to be a part of one another’s life because many had their own families disown them. This was my own experience when I left Islam and became a Christian. If others had not invited me into their homes, what family would I have had?

I praise God that He invites us to His table to partake his daily bread – why are we so stingy and miserly in the way we invite others? What grace you have been given in Christ? It’s time to go out there and share the love of Jesus, the Gospel through invitation and watch salvation come to someone’s house!

7 Essential HR Skills – Do You Have Them All?

Lately, I’ve been asked by my Undergraduate Business students about what I consider to be the most important skills to get into the Human Resources field.  There are a variety of things to consider when looking for a career change or entry into HR. It is a wide and complex part of an organization. However, I do believe that in my 20+ years of HR practice and teaching, there are 7 essentials for any HR professional.

In most organizations, there are job descriptions that state what’s necessary for a position. Candidates come for the interview process and list off their attributes. For those who have been practicing in the field, some of these skills may be out of date or worse – nonexistent! Let’s see how many of these you have or might need to brush up on:

  1. Agility – The idea of Change Management has been around for some time, but with increasing technology, politics, HR law, and trend, the landscape can change quickly. The HR professional needs to not just keep on the cutting edge, but ahead of the learning curve. There are trends and fads that may or may not be good for the organization. Human Resources is the change agent and also the gatekeeper for what would work and what may not be something to follow.
  2. Globalization – I had the chance to do consulting work for a large corporation a couple of years ago. When I was discussing their overall business vision, I said the word “globalization” and the executives said that they were a national company, without any offices overseas. One does not need to have a physical structure in another country in order to see the effects of globalization. There are many things happening in the world that affect us right here in the United States. Human Resources not only needs to bring these effects to light, but also should have an understanding of the impact it can have on local business.
  3. Diversity – The first two points naturally lend themselves to this third skill of Diversity. With the changes globalization bring to the United States, managing diversity of race, ethnicity, gender, sexual orientation, age and disability is key. The HR professional needs to be able to manage not only across departments, but across culture!
  4. Advocacy – In my experience, HR does not tend to do a good job in this arena. I do not find many who can be an employee advocate and also be an advocate for management. Many times, I find HR choosing one side or another, leaving hard feelings on both sides. I believe that Human Resources should truly act as a third party liaison for both sides, being able to bring peace in negotiations and handling difficult situations for employees and leadership.
  5. Conflict Resolution – Again, this skill works in tandem with the ones mentioned above. Allowing Human Resources to act as a true “resource” for the organization will go a long way towards problem solving and increasing employee engagement. Conflict resolution skills should not only be taught to others by HR, but also practiced daily through diplomacy.
  6. Strategic Planning – One of the most important things I learned during my time with the Campbell Soup Company was how HR should work with the corporate offices as a Strategic Partner. Human Resources was directly involved in the creation of the 5 year business plan, succession plan, and ensuring the vision, mission, and management objectives were clear. Key Performance Indicators help the entire organization to be aligned and held accountable for productivity through Performance Management systems.
  7. Business Acumen – Early in my Human Resources career, I had an opportunity to take a course in my Master’s program on ROI – Return On Investment. I learned quickly that HR is not there just to throw birthday and retirement parties, but we must have quantifiable knowledge of how human capital impacts the bottom line. Being able to grasp and relate the cost of a vacant position; the cost of attrition, recruiting, training, productivity values, and overtime can make or break a company.

I hope this list was helpful. It is something I have personally gleaned from decades of experience and hope to pass it on to those who might be considering a career in Human Resources or simply want to know what are the industry trends. Human Resources is a rich, vibrant area of expertise. It is extremely gratifying to know that you can impact the lives of employees and leave a legacy for those to follow.

Mona Sabah Earnest is a Human Resources Professional who has over 20 years of experience working with corporate, state, and non-profit organizations. Mona holds her Master’s degree in Human Resources Organization Development from the University of San Francisco and she teaches Undergraduate Business for several universities. She is the author or two books and is an accomplished speaker on Diversity & Inclusion.

The Cost of Unconscious Bias

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In May 2018, Starbucks closed up all their coffee shops in order to have “Unconscious Bias” training after the arrest of two Black gentlemen, Rashon Nelson and Donte Robinson  at a coffee shop in Philadelphia. Reports stated that the men showed up 10 minutes early to the coffee shop for a business meeting, asked for the restrooms and were told by the white employee that the facilities were for paying customers only. According to the Washington Post article, “After Nelson returned to the table where Robinson was sitting, the white manager approached them to ask whether she could help get them drinks or water.Two minutes later, she called the police to report “two gentlemen in my cafe that are refusing to make a purchase or leave.”

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Photo by Adrianna Calvo on Pexels.com

The men were so gracious that they settled with Starbucks for the token sum of ONE DOLLAR each – merely to show that their intention was to get the company to fix what was broken. As a part of the agreement, Starbucks announced it would close 8,000 stores for anti-racial-bias training on May 29. Johnson (CEO) and Schultz (chairman) met with Nelson and Robinson personally to apologize.

All this because of ONE employee… this did not need to happen.

Unconscious Bias is something we all have. It resides in the background of our brains and comes out at unexpected times and places. It may look like an extreme emotional reaction to someone or it could look like a “gut feel” to not hire someone. Either way, it’s there, lurking and unless we realize that this is something we can all fall victim to, it will not get addressed or go away.

So, how does one deal with this?

Harvard has an amazing tool that I assign to my undergraduate business students called the “Implicit Association Test (IAT).” It is free for personal use and it exists to help people realize that we all have blind spots. I get at least one student per semester who writes me a terse e-mail, telling me that they do not appreciate me pointing out that they are prejudiced. I normally reply back simply by writing back “We ALL have prejudice!” It’s good to become aware of the things that might trigger a reaction, much like the one the Starbucks employee had upon watching two African American men sit down at an empty table. I’m not excusing her behavior, I’m merely pointing out that something went terribly wrong in this exchange and it happened to revolve around the people’s race and ethnicity.

We all have physical blind spots in our optic nerve (blocks peripheral vision — that’s why we need side view mirrors on cars!), so why don’t we believe that we have mental blind spots as well? The more we encourage one another to think about matters of DIVERSITY & INCLUSION, the better off we will be as an organization and as a society.

If you’d like to know more about this topic, contact me! 🙂

Diversity, HR & Ramadan

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As a Human Resources Professional and a former Muslim, I get many questions about how to handle the limitations of Ramadan for Muslim employees. When I was working full time and tried to fast during Ramadan, it was next to impossible for me. There were doughnuts at the morning meetings, lunch meetings catered by my favorite restaurants, more lunch meetings with clients and dinner mixers. You could also forget trying to pray five times a day in the middle of these and other obligations as a senior level manager! Today with the increased awareness of the Diversity that exists, Muslims are not as ready as I was to quietly go through the day to fast or pray. Ramadan can present a challenge especially for Human Resources and employees that is confusing. Those outside the Muslim faith don’t quite understand the issues or the flexibility in a religion that looks quite inflexible on the outside. Some try to compare this to the Lenten season, but not all Christians practice fasting for Lent and even then, many Catholics give up meat on one day. Christian fasting is also different as there is no set day. Christians can fast anytime, however they like. It is a discipline to draw them closer to God – not to fulfill any religious obligations. Furthermore, Christian fasts do not make up any meals. If you give up a meal, it is gone.

I describe Ramadan fasting as a flipping of day with night. Meals are not eaten during the day (no water or liquids either). However, at night, you can eat or drink to your heart’s content. We would get up before sunrise and eat a breakfast. You can then eat again after sunset. It’s the daylight hours that present the challenge. I have written other blog posts on this topic: Ramadan Demystified and the Christian’s Guide to Ramadan.

So… what is an employer to do?

Title VII of the Civil Rights Act of 1964 prohibits employers from discriminating against individuals because of their religion (or lack of religious belief) in hiring, firing, or any other terms and conditions of employment. Equal Employment Opportunity Commission (EEOC) says:

“In addition, the Act  requires employers to reasonably accommodate the religious beliefs and practices of applicants and  employees,  unless  doing so would  cause more than a minimal burden on the operation of the employer’s business. A reasonable religious accommodation is any adjustment to the work environment that will allow the employee to practice his religion. Flexible scheduling, voluntary shift substitutions or swaps, job reassignments  lateral transfers, and exceptions to dress or grooming rules are examples of accommodating an employee’s religious beliefs.”

*”Undue Hardship” on Employer = costly, compromises safety, decreases efficiency, infringes on other employees’ rights or requires others to pick up their task of burdensome work.

*Undue hardship also may be shown if the request for an accommodation violates others’ job rights established through a collective bargaining agreement or seniority system.

*Prohibits religious harassment of employees, such as offensive remarks about a person’s religious beliefs or practices (hostile or offensive work environment) or when it results in an adverse employment decision (such as the victim being fired or demoted).

Of course, the EEOC guidelines are to be followed, but a good rule of thumb is to practice Diversity awareness and allow employees to openly have a conversation about what is Ramadan and why it is practiced – if they are willing. This way, it will not become a taboo topic where people are walking on eggshells or ignoring it. In addition, allowing a little flexibility in hours is not only kind but appreciated by all employees (granted in retail sales, call centers and manufacturing, that is more difficult to do).

The same kindness should also be shown to others who have differing religious beliefs- including Christians. I find now as a Christian, it is the flip side of the coin, where people are not willing to share their Christian faith for fear or repercussion – a man I know did not even feel he could put a cross in his office without being ridiculed.  Religious accommodations can be made, but decisions should be made with respect to overall productivity and efficiency of the organization. If all employees on the team are willing to pitch in, then it will become a win-win for everyone – especially if others want to take a religious day off for their practice in the future.

Open dialogue, questions to reach an understanding and a willingness to help — these are all hallmarks of organizations that are open to diversity and create a culture of learning.

 

Living in a Bubble

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It’s the same routine everyday: go from my little bubble in Edmond, Oklahoma, in my little bubble of a car, to my bubble of work, or to my Bible Study bubble, back to my car bubble and back home. It’s almost the same daily – I just get to change a few of the bubbles around as the week progresses. I used to have different friends but one day, I suddenly realized that I chose to hang out with my Christian girlfriends because they like to do Bible Study or Bible Journaling or talk about Jesus. How did that happen?

It is difficult to go and hang out with others who do not share the same beliefs as you and even look down upon you as being (as my mom put it) “over-religious!” I took it as a compliment when she said that and she told me repeatedly “that is most definitely NOT a compliment!” So why do it? Why should you seek out others who don’t share the same views as you?

Well, the plain and simple answer is that all people need DIVERSITY in their life! Diversity keeps things rich and stimulating. It’s good to share your views and then have them be challenged by others who may not believe the same way or even (gasp!) tell you that you are wrong. That’s what happened to Jesus and also to the early church. They reached out to others who were not like them in love. They wanted to share the love of God and the Good News of the Gospel. They were not comfortable or even in a little bubble. God did not call them to be “comfortable,” just as God does not call us to be “comfortable!” If they had remained there, the Gospel would not have spread and the Christian church would not be as diverse as it is today!

So many of my church friends look at Christianity from a Western view. They see the Church as made up on mainly white people. That is true in some areas, but not in all parts of the world. A few years ago, my husband and I got to go to the Leader’s Conference for RZIM. One evening was a formal dinner. I wore my black, silk Sari with gold embroidery. I knew I would not be the only one in a Sari that evening because my friend Ruth (Indian) was also going to wear one. When we showed up to dinner, we saw that the Africans were wearing their African clothes, the Malays were wearing their clothes, several Indians were in Saris and others were donned in their country’s finery. It was so sweet… It was wonderful to see all nations coming together under one leader: Christ.

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Just as we tell our children to go and sit with other kids during lunchtime at school, we need to remember that we need to do the same. At work, do you sit with the same people? Have you asked any of your coworkers to come over to share a meal at your home? I asked that at a session I spoke at this week and people laughed nervously, then got serious and shook their heads, no! We are SO SCARED to let people into our homes! Why is that? Are you scared that they might see your laundry on the couch? Do you honestly think they don’t have a pile of laundry sitting around somewhere in their own home (in case you are wondering: yes, I do… big piles – come over and help me sort them out!)?

Get over yourself!

Just pop ONE bubble in your life and venture out. See what you might find and the types of friends you might make. I know that my own life is richer when I make friends with those who are not like me. They challenge me, provoke me, make me mad, frustrate me, but eventually cause me to go deeper into study and come out stronger as a Christian. Try it out and then tell me how it went for you!

International Women’s Day

 

 

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Today is International Women’s Day was established in the early 1900’s to raise awareness of Women’s rights and issues around the world. With the technology we have today, it is much easier to address and raise that awareness. However, things still do not remain equal when it comes to gender bias, especially in the workplace.

Here are some statistics about women in the workplace that you may not know:

  1. It will take at least 100 years to close the wage gap between men & women in the US (money.cnn.com)
  2. As of Dec. 2017, the US fell to spot #49 in equal pay (mainly due to companies that don’t provide paid maternity leave) (www.pewresearch.org)
  3. Over 42% have experienced gender discrimination at work
  4. Over 22% of women say they have been sexually harassed at work
  5. 1 in 2 women experience discrimination as a result of being on maternity leave or after.
  6. For every dollar a male makes, women earn approximately 80 cents (or less if they are a female minority) (equal payback project).
  7. More than 1 in 8 women live in poverty.

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www.dol.gov

Now for a little bit better news (kind of):

  • In 2017, Women outnumber men for the first time in college: 56% to 44% men (US Dept of Education).
  • There is a substantial effort being made in education for empowering girls
  • Women are Integral to Today’s Workforce
    • There are 74.6 million women in the civilian labor force.
    • Almost 47 percent of U.S. workers are women.
    • More than 39 percent of women work in occupations where women make up at least three-quarters of the workforce.
    • Women own close to 10 million businesses, accounting for $1.4 trillion in receipts.
    • Female veterans tend to continue their service in the labor force: About 3 out of 10 serve their country as government workers.

 

  • Trends in Women’s Employment  over Time
    • Women’s participation in the U.S. labor force has climbed since WWII: from 32.7 percent in 1948 to 56.8 percent in 2016.
    • The range of occupations women workers hold has also expanded, with women making notable gains in professional and managerial occupations. In 2016, more than one in three lawyers was a woman compared to fewer than 1 in 10 in 1974.
    • The unemployment rate for women is currently 4.8 percent, down from a peak of 9.0 percent in November 2010. (Source)

 

There’s still a lot of work to do and each one of us can step in to help another woman. Mentoring, supporting, encouraging women should be a duty for all of us! We can start easily:

  1. start at home – encourage your daughters with positive role models (no, I’m not talking about Pilot Barbie, but about learning about a REAL person like Amelia Earhart).
  2. start in your community – join a positive role model group like the Community of Christian Business Women in OKC!
  3. start at work – meet with women, build peer relationships and succession plan with awareness.

STOP complaining about it. START DOING!

 

Honor Thy (father &) MOTHER

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Dr. Mom at Graduation from Medical School

I wrote about my dad and the lessons of love I learned from him when growing up in a post titled “My Dad’s Chair.”  During the Women’s History Month, I would like to honor my mom and the strong woman she has always been. She was born into a family of five children with an very progressive father who believed in the value of education. This was shocking for the time (1950’s) in Pakistan -a small, third-world Muslim country that had only recently gained its independence from India.

Yet, my mom defied tradition by asking her parents not to have an arranged marriage because she wanted to go to college to become a Medical Doctor. To the sheer amazement of the community, my grandparents agreed that she should proceed with her goals. She was one a small handful of women in Medical School, with hundreds of men who did not share my grandparents’ opinions. Being a quiet, petite woman (barely 5’3″, weighing less than 100 lbs), she wasn’t exactly able to physically challenge anyone. Being a brilliant young woman with a sharp mind, she was a daunting force to be reckoned with. She and her tiny group of vigilante women banded together to study and achieve top marks in the class – exam after exam. This did not improve their popularity. Instead, it caused even more rancor within the male population of the town.

Growing up, I didn’t hear my grandfather talk too often, so when he spoke – we all listened! He had a favorite story he liked to tell of the village elders coming to see him one evening about taking his daughter out of medical college. He didn’t hold much sway with the townspeople, but as the only pharmacist in town, he did have some control. He told them that if they wanted their medications, they needed to leave him and his daughter alone. To add the proverbial insult to injury, he decided to teach his daughter to drive a car. This did not make either one of them popular but somehow they all left them alone.

Against all odds, my mother and her friends graduated from Medical School and went on to practice medicine successfully for decades. This lesson from my mom has taught me several things:

  1. Don’t let the world tell you what you can and cannot do!

  2. Teach your daughters and the next generation that God created them as equals, along with a beautiful mind that should be used.

  3. Don’t be a victim… she would have had hundreds of reasons to be a victim of the circumstances around her: other students, the Dean of the College, the community and even the culture and nation. She chose instead to focus on what she COULD do and that was to rise above the voices that told her “no!”

  4. Finish what you started. She still shares bits and pieces of her story of one obstacle after another. She also told me “Let your accomplishments speak for themselves.” She persisted. She took exam after exam and didn’t falter. At the end, she gained the respect of all her classmates, her professors, the Dean, and yes, the entire community that watched and learned.

What a legacy to leave for her daughters and what a legacy to leave the young girls in her town who watched this reserved young woman walk across the stage at graduation, while all stood for applause!

Mom… if you ever read this, I pray that you know how much I love you and how much you have taught me about perseverance.

 

Women’s History Month!

Women's History Month

It’s MARCH!

I wanted to shine the light on WOMEN all over the world as we celebrate contributions, discuss women’s issues (gender disparity, education, etc), and of course, discuss Diversity & Inclusion. My challenge to all my sisters out there is to go out there and SERVE another!

Some say that we should not have one month to focus on women’s rights and issues, but that it should be a focus 365 days. I agree – however, I think it’s good to have at least some time to highlight and bring special awareness. It is my hope that this month will give you a chance to explore ministries or choose an area for advocacy… not just to “talk about it,” but to actually DO something!

By the way, International Women’s Day is March 8 – being an “International Woman,” I have a special highlight article for that day!

Stay Tuned…

You are the light of the world. A city on a hill cannot be hidden. Matthew 5:14

Macy’s Launches Hijab Fashion!

FASHION or OPPRESSION?

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RTT News Photo

On February 1, 2018 Macy’s announced a major decision to sell a fashionable line of Women’s Hijab. This line called the “Verona Collection” debuted a few days ago in stores and online. The news is being heralded as “groundbreaking” and as a “landmark” decision. The announcement comes on the heels of the Nike Hijab selling out like hotcakes.

For a former Muslim woman, I don’t get it… I don’t understand the hype and I don’t understand the desire to wear a man-made restriction on my head. As a Muslim who lived in the United States, I never wore a hijab nor was I ever made to wear one. I was the child of very educated, progressive mother who saw great oppression from the strict Islamic clerics while working in Saudi Arabia as a physician. She experienced first-hand what it was like to be pushed down when she was going to Medical School in the 60’s in Pakistan as well.

When we moved to the US, my mother literally breathed a sigh of freedom. Both of my parents allowed us to have many blessings that come from living here, including being raised with education, being outspoken and as strong women. When we would see another Muslim woman in a hijab, we would all wonder (sometimes out loud) why she was wearing one here where the rules of society did not mandate it?

Therein lies the conundrum. For centuries, women have been forced to take the veil in Muslim countries – not all, but many. Today, younger women are fighting more for a visible ethnic identity than anything else. Diversity is wonderful and it brings out a rich expression in our country, however it is my belief that Muslim women in America are CHOOSING to be set apart for their religious beliefs. Instead of Inclusion, it is a call for Exclusion by the Muslim community. Many Muslim women I have talked to see it as showing the half-naked women in the West that they are more pious, modest, and they belong to a special class of private women.

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Some American Muslim women have gone as far to say that this is an overt way they show their freedom to choose how they wish to express themselves, while in Tehran only a few weeks ago, 29 women were arrested for taking off their hijab as a protest for not having any freedom or rights — this is nothing new. Over 100,000 were arrested in Iran in 1978 during a similar protest!

So… which one is it?

Is it a symbol of oppression or is it a symbol of ethnic identity?

Macy’s happens to think it is a symbol of fashion and a way to make money.

2 Cor3:16-18 

16but whenever a person turns to the Lord, the veil is taken away. 17Now the Lord is the Spirit, and where the Spirit of the Lord is, there is liberty. 18But we all, with unveiled face, beholding as in a mirror the glory of the Lord, are being transformed into the same image from glory to glory, just as from the Lord, the Spirit.

All Ways Lead to God?

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When I share my testimony with others, I share John 14:6 – Jesus answered, “I am the way and the truth and the life. No one comes to the Father except through me.” Most times, I am speaking at Christian gatherings, yet within the crowd I will almost always get someone who wants to speak with me afterwards about how offensive it was to them that I stated that the only way to God is through Christ Jesus. Again… speaking at CHRISTIAN gatherings.

I am not sure when the idea of tolerance included getting away from scripture. If you are a Christian and you believe in the sanctity of the written revelation of God through the Bible, then you cannot dispute Jesus Christ’s own words. Either you believe or you don’t believe. It’s that simple.

Or is it?

At this point, I usually get called “narrow-minded” or “arrogant” to have that view. I am told that the world is not black and white. There is no real right or wrong way of thinking.

As someone who has a real desire to be liked, it is difficult to be called “offensive, narrow-minded, and arrogant.” Yet, we are told that the world will hate us (see John 15:18). Paul even tells us that we are fools for Christ’s sake in 1 Corinthians 4:10  and this is usually how the rest of my own family views me for believing in Christ as I do. The world wants you to choose a watered down Gospel. They want you to agree with them and say there are many roads to heaven and God. At the same time, they don’t realize that this is an arrogant view to take because they are saying “You are wrong for believing in one way. You need to believe the way I believe.” They are also narrow-minded, for they do not take into account that other religions do not believe in many ways to God – like Islam! Muslims, for one, would laugh at you if you took that approach with them and they would set you straight by telling you that the only way is through following the 5 pillars of faith and through good works in the name of Allah.

If you are in Christ, stand firm in the foundation of His WAY of grace as a free gift that no one has earned through works, His TRUTH as revealed in the Gospel, and the eternal LIFE only He has paid for through the shedding of His blood on the cross. Amen.