Category: Uncategorized

No Thanks

On By Mona SabahIn Business, Communication, cultural diversity, Trust Leadership, Uncategorized, Work10 Comments
truck
Good Day Turned Bad

I was in such a good mood, humming a tune to myself when a truck wanted to be let in on the side of the road. I waited patiently, smiled and signaled with my hand to go ahead. The dude didn’t say anything, jammed out and then slammed his brakes in front of me, almost causing a wreck.

I don’t know what upset me more – his crazy driving or the fact that he did not follow proper driving etiquette. When someone motions you to go ahead, you should always give a little wave or even a smile or something to acknowledge the good deed you just did… right? I thought everyone knew that! Apparently, Mr. Driver of Chevy Silverado did not know anything about this nor did he care.As we drove along to the next traffic light, it occurred to me that good manners might be a thing of the past and that the word “THANK YOU” is also a relic that I am desperately hanging on to.

In a recent training workshop, I asked the group for non-monetary ways to motivate employees. Recognition came up towards the top, but many didn’t know how to recognize people without making a big production. My suggestion of a thank you note caused a reaction. My questions to the group were “When is the last time you got a thank you from someone?,” “When was the last time you got a hand written note from someone?,” “When was the last time you received a thank you note in the mailbox with a stamp on it?” The last question is the one that caused many to put their hands down.

Saying “THX” on a text might be a start, but it doesn’t do anything for someone. Spelling out “Thank you” on an e-mail is better, but it’s still informal. There is something about paper. There is something about seeing handwriting on a sheet of paper and being able to receive it the old fashioned way. I received a folded up sheet of paper with a hand written note from an employee at Campbell Soup once. He worked in the Tomato Operations plant and there was a small smudge on the top of the note with a piece of tomato on it. It wasn’t disgusting, but so very sweet! To take out the time to find a sheet of paper (hard to do out on the manufacturing floor), take a pen, jot down something thoughtful (one line of what he was thanking me for) and then to fold it up & leave it on your desk. Such an effort, that years later, I still appreciate it. Also, just so you know. I KEEP all my hand-written thank you’s. I am a romantic and love to recall affirmations. It’s sweet to go through and see how you may have impacted someone’s life or just made their day a bit brighter.

A couple things on creating a thankful culture: write a note immediately! I jot down a few things on the back of a receipt for the server, along with a nice tip for service. Keep a small notepad and pen handy in your car. I even have blank thank you cards with envelopes in my car for people.thank-you-note

If you are at work, try dropping off a hand-written card on a person’s desk but don’t discount the heartfelt thank you that is written on a paper napkin or a grocery sack. These are the things that help to make the day a bit better and seem more civil. Someone told me that the thank you notes and personal hand written notes have restored their sense of connection to coworkers.  We are all in this together… so why not do something unexpected and out of the ordinary for someone?

By the way, if someone forgets to thank you, don’t worry too much about that also. It’s helpful to me to remember that we get our thanks in Heaven and should not expect it from mankind (Luke 6:35). It’s not easy to do, especially when you feel like you went out of your way to do something nice for someone, but unless we take the first step in acknowledging, appreciating and serving others – the culture will not change. In fact, it will get worse. This is why I  really did I forgive that man who jumped in and then added insult to injury (that’s why I cropped out his license plate out of the picture! Ha ha!) and then I was prompted to think about what can I do to change some of these things that I see in business and in daily life. I hope that you will also take the time to pass on a small kindness to someone today.

Be kind to one another, tenderhearted, forgiving one another, as God in Christ forgave you. ~ Ephesians 4:32

Why Did God Do This?

On By Mona SabahIn Jesus Christ, Muslim, Prayer, Uncategorized1 Comment

orlando

Yesterday, a Christian friend told me that she had a co-worker who asked her “Why did God do this?” in regard to the horrendous story about the two year old child who was dragged away to death by an alligator at Disney World. Personally, I wouldn’t have stopped there if I was the co-worker. You can apply that question to all the horrific things that happen in this world – why is there murder, rape, sex trafficking, etc., however underneath that first question are a few underlying assumptions:

  1. God exists.
  2. He doesn’t care.
  3. He actually was the perpetrator of the acts.

My Eastern mind answered her with the assumptions first: Why does this co-worker believe she is above God Almighty in that she can sit in the Judgment seat to question, prosecute, and judge God as guilty – all in one question? This is a very Eastern way of thinking… who are you to condemn God or even ask Him that question? Yet, God being accessible to us in the person of Christ allows us to at least place these questions before Him.

So, let’s take this a few steps at a time. First of all, the answer for all this lies in the way that God has chosen to speak to us = the Bible. The very first chapter of Genesis addresses the answer, which is Original Sin. It starts at the Garden of Eden where man was given free will and death entered into God’s creation plan (that up to that point He had deemed to be good). When Adam & Even chose wrongly, all of creation fell into the curse – the curse is the result of not doing what God had laid out for them to do. He had only given them ONE rule to not break and guess what? That’s the one that got broken. This is the reason for the breakdown we see all around us. From the alligator to the Orlando shootings and the tragic loss of lives. There is so much sadness around us, it’s sometimes hard for me to think.

If the person sees that what happened is wrong and sinful, then we can start there as Christians. We believe that there is an absolute standard for wrong and right. That standard does not come from man – if it did, then many would say that what the Orlando shooter did was right. Taking life for any reason is wrong. This is a standard God put into action a long time ago with the Ten Commandments (see Commandment 6 as listed in Exodus 20:13). ALL human beings are created in the image of God and only God has written when it will be the end of their days. That life does not belong to man to take away. If there is a right and wrong and God put that into motion, then these acts occurred either as a part of a fallen, broken world (as in the case of the alligator) or due to man’s free choice to ignore what the Lord has put into place.

God’s original design for mankind and the world was to live in communion with Him. He created everything (Genesis) and called it “Good.” Man’s disobedience is not a one time thing. Man continues to run away from the call of God to return to Him and His decrees, causing more hurt, sin and violence. You don’t even have to go far in the Bible to see this happening! An animal had to be killed to clothe Adam and Even after the Fall “21And the LORD God made for Adam and for his wife garments of skins and clothed them.”(Genesis 3:21). Cain commits the first murder of his own brother Abel within a few chapters of the Fall. Just 11 verses later, the first murder takes place  when Cain kills his own brother Abel out of jealousy (Genesis 4:8). The intentions of man’s heart are evil. Without God, only our own selfish desires rule.

Don’t forget for one minute that the Orlando shooter claimed to be from ISIS and did this act during Ramadan. We visited a Muslim restaurant just today for lunch and I asked the woman (whom I knew to be fasting) how she was faring since she worked around food all day and was required to fast. She told me that this Ramadan season had been exceptionally difficult and that she was not fasting today. She would rather not fast than to keep a fast and break it (= higher sin penalty).  A few weeks ago, I wrote about the fasting and the checklists one has to fulfill to be a good, devout Muslim and how many fall short of this exacting standard set by Islam. I personally believe that there was a desperation the shooter must have felt from the Muslim standards that increased his drive to do this heinous act.

When we believe that we are the ones in control of our lives and we try to work our way to Heaven, we will miserably fail. This is the reason why we need a Savior.

Jesus Christ did not condone any of these acts. God did not will for the two year old child to die. He did not want the suffering caused by the horrific act of one man who took the lives of many in Orlando. In fact, I believe that Jesus Wept (John 11:35). There is a blog entry done by Vince Vitale at RZIM that addresses this in a beautiful way, titled “Tears for Orlando.” Jesus came to earth to take on the burden we all bear and take our sins at the cross as his own. He is the ONE who was blameless and without sin (in fact, the Quran also says that Jesus was the only one without sin – see Surah 19:19 in Chapter for Maryam – Mary).

For God so loved the world, that he gave his only Son, that whoever believes in him should not perish but have eternal life.

Please join me in praying for all the families affected by the devastating events that took place in Orlando this week. May we, as Christians extend the LOVE God has instead of judgment and blame.

 

Fasting

On By Mona SabahIn culture, Jesus Christ, Muslim, Prayer, Testimony, Uncategorized9 Comments
A Palestinian man hangs decorations at the entrance to the compound of The Dome of the Rock in Jerusalem's Old City
Saudi Declares Monday as first day of Ramadan – A Palestinian man hangs decorations at the entrance to the compound of The Dome of the Rock in Jerusalem’s Old City, June 4, 2016. REUTERS/ Ammar Awad

I was a horrible Muslim. I grew up in countries where everyone fasted, yet I never kept a fast until I was a teenager in high school. I take that back – I tired fasting around 5th grade because we had moved to the US and our neighbors were very good at fasting. Not wanting to be shown up by a boy my age, I thought I would also fast. I had such a horrible attitude about it all, I had to end the fast in a shameful way. I ate lunch. I couldn’t even make it past the afternoon.

In High School, at least I was doing it for better reasons. I knew that fasting was supposed to get you closer to submitting to God’s will for you (now why you had to not eat or drink to do this, I still didn’t understand). This was a much better approach than jealous competition with our sweet and kind neighbor family.

I still didn’t do very well as a teenager in fasting. I would try to stay up all night to eat and then would conk out close to sunrise. I would even miss the early morning prayer (which is a no-no) because I stayed up too late and now no one could wake me up, including my alarm. My mom was kind to me during this time and allowed me to stay asleep as I always rationalized that I could make up the missed prayer time in the morning or do extra credit prayers later on. Again, not a great way to embark on any religious philosophy.

As an adult after 9/11, I tried to become a better Muslim than I had ever been. I was reading the Quran, trying to pray five times a day around my work schedule and also trying to fast. I did better – I was able to fast for about a week before the horrible migraines took me down. There is a special dispensation for medical disabilities and I reasoned with Allah that since He was merciful to me, that He would exempt me from this one pillar of faith.

Islam has FIVE pillars of faith. One must do each one of them (only Hajj – Pilgrimage to Mecca is done once in a lifetime. Others must be done every day or every season!). 5-five-pillars-of-islamThese are absolutes, so missing one of these is kind of an issue because you are not fulfilling requirements of being a practicing Muslim. Ramadan is sacred because Muslims believe that the Quran was revealed during that month. It varies in date year to year because the lunar calendar is used to mark the ninth month – Ramadan.

I believed all the other items in the checklist. I said the Shahadah, I tried my best to pray (not all my life, mind you! I don’t want you to think I was an awesome Muslim – hence the first line of this blog!), we gave Zakat, or charity and my parents were kind enough to take us to Mecca when we were little for Hajj. The problem is that even missing one requirement does not get you to Heaven! If you are missing a pillar or two, it is sinful and you will be punished by Allah, for you are then like a building without a foundation or a roof without a supporting pillar.

The Season of Ramadan starts tomorrow morning June 6, 2016 at Sunrise. This means that over 1.5 billion (good) Muslims will be eating and drinking tonight, but fasting tomorrow and for the next 30 days.

When I became a follower of Christ Jesus, I wanted to know my requirements or obligations. I was shocked that there wasn’t a checklist to complete or clear-cut directions on what to do. I had to repent of my sins and acknowledge the fact that I needed a Savior (because I could not pay for my sins by myself), I had to confess with my mouth that Jesus was Lord and Savior and I had to believe in my heart that he died on the cross and was raised from the dead. Romans 10:9 says “Because, if you confess with your mouth that Jesus is Lord and believe in your heart that God raised him from the dead, you will be saved.”

As I began to study the Bible, I found that there was no list that needed to be checked off.  Religious fasting is a duty required of the disciples of Christ, but not as a requirement or obligation.  Fasting is the humbling of the soul, Ps 35:13; that is the inside of the duty; let that, therefore, be thy principal care, and as to the outside of it, covet not to let it be seen. God sees in secret, and will reward openly. In contrast to what I witnessed in the Muslim countries as people trying to fast in competition or worse, shaming others who were not fasting (because they had “medically exempted” headaches, for example, not that I was embarrassed about this or anything!), Matthew 6:18 says “that your fasting may not be seen by others but by your Father who is in secret. And your Father who sees in secret will reward you.” Psalm 35:12-14 takes it a step further with David who fasts for his enemies’ health! What is that about? I was shocked to see that fasting took on a different meaning and that had everything to do with the condition of the heart and also the desire to commune with God.

“They repay me evil for good, To the bereavement of my soul. 13But as for me, when they were sick, my clothing was sackcloth; I humbled my soul with fasting,And my prayer kept returning to my bosom. 14I went about as though it were my friend or brother; I bowed down mourning, as one who sorrows for a mother.…” ~Psalm 35:12-14

As Christians, we do not have to fast but we should pray to seek God’s will if there is something going on in our lives that needs change. Fasting will not change the other person or their circumstances – instead, fasting is to help us draw closer to God and to hear His will for our lives. I also want to point out a stark contrast here. Fasting for the Muslim world means exchanging DAYS for NIGHTS. It is not a complete abstaining from food or drink for 30 days. Some people are shocked that humans are able to completely give up food or drink – not the case. In addition to not eating or drinking during the daylight hours, Muslims are to try to keep from thinking bad thoughts, smoking, cursing, or having marital relations.

Fasting for the Christian is to humble yourself before the Lord, to reveal things in your life that are broken, need healing or spiritual transformation that only the Holy Spirit can bring. It can help one to recognize and repent unconfessed sin. It’s not magic, it won’t fix other people, but it can help you grow in your spiritual walk with Christ.

As we pray for others, may we remember to pray for the Muslim world to know the love of Christ Jesus who fulfilled all obligations for us and completed all checklists, took our judgment and paid the price of our sins for all mankind with his death on the cross. May they learn about the resurrection power over death that is found only in Jesus. Amen.

Unbelievable – Why Can’t We All Just Get Along?

On By Mona SabahIn Business, Communication, conflict, cultural diversity, culture, Diversity, Human Resources, Jesus Christ, LOVE, Teaching, Uncategorized2 Comments

“Why can’t we all get along?” This is the cry I hear from people who want to talk about cultural diversity, religion, management or anything else I happen to be speaking. Many times it’s exactly these individuals who are the ones who don’t really want to get along with another. If there was an issue – maybe it’s them who was causing it? A better question to ask then is “What’s stopping you from getting along with someone else?” or “Why aren’t you getting along with others?” Of course, those are harder questions to ask and to have answered, so we end up speaking in generalities about groups instead of individuals.

This is the situation I found myself in last weekend. The issue proposed to me by someone close to me was “Why do you talk about sensitive matters? Why do you have to present a direct contrast between Islam and Christianity? Why do you have to blog about it and why do you have to address audiences about this?”

In my professional background in the realm of Human Resources, that’s all I deal with: sensitive matters. Human Resources professionals deal mainly with issues of employment, hiring, firing. With Diversity, matters of age, race, gender, ethnicity and religion are constantly being brought up by organizations. It’s what I am paid to talk about. I understand very clearly that it makes many people nervous and downright angry to talk about some of these things.

The media and our society today has done a great job defining what is okay to talk about and what is not okay. In my line of work, I deal with the fact that people cannot leave their religion behind while they work 9 to 5, nor can they ignore their age and any discrimination that may come with that or sex, or ethnicity. That’s the reason why I make it my life’s passion and work to talk about it, write about it and live it out.

I love talking about God. I don’t like or want to leave him in the car while I go to a meeting or discuss a subject matter at a corporate meeting or even at a public university. He is a large part of my story, my background, my calling to speak and also He influences every decision I make. I am not able to separate out my religion from my career or family. The person in question found this to be UNBELIEVABLE. I am not sure if she found it to be unbelievable that I place my trust in God for all these matters or that I will not stop talking about Him.

Political Correctness has done more harm than good. Dale Carnegie said “seek first to understand and then be understood.” Why then do we say we will just not talk about all the things that are protected by the Equal Employment Opportunities Commission (EEOC), such as race, age gender, ethnicity & religion? We take the things of the workplace and apply them to our everyday life, missing opportunities to see how other people believe, how they live, what is their background and what makes up the content of their character.

It’s beautiful to be able to live in a country that allows for freedom of speech, of expression and of religion. We are able to have a mosque, a church, a Hindu temple and a Jewish temple in the same town – even on the same block! You do not find this type of diversity in many places. It’s a rich way to learn about others’ beliefs and to help them understand your own. The key is to approach one another with respect and not tell them to stop talking. Extinguishing dialogue will lead to darkness and misunderstanding – death of relationships. It does not allow people to freely share views and present a fresh, new way to approach century-old grudges.

Since we live in a free society, why should we not utilize these hard-won freedoms that someone else died for? Why should we stop the dialogue, pretend that culture, ethnicity and religion – differing opinions don’t exist? Why not take an opportunity to open your mind, open your heart, open your ears, and open your eyes to see the beauty of diversity that exists all around you?

tommy_darknessquote

May we be people who live in God’s light, sharing openly about His love, His light and the freedoms only He can bring in our life. May we share the good news of the Gospel to a hurting world that thinks this is the only reality there is.

“For you were once darkness, but now you are light in the Lord. Live as children of light 9 (for the fruit of the light consists in all goodness, righteousness and truth) 10 and find out what pleases the Lord. 11 Have nothing to do with the fruitless deeds of darkness, but rather expose them.” ~Ephesians 5: 8-11

Bridges, Balconies and Burqas

On By Mona SabahIn Business, conflict, cultural diversity, culture, Diversity, Human Resources, Jesus Christ, Muslim, Teaching, Trust Leadership, Uncategorized4 Comments

disc-assessment-test

There are always two sides to any story. What we don’t often see is that there is a third side to the story – the community and the observers to the two parties’ argument or conversation. Conflict at its most basic is merely a differing perspective. There isn’t anything wrong with seeing things differently. That is Diversity and it enriches our perspectives. Conflict is something that comes up where one or more parties cannot understand or recognize the other person’s perspective.

This is true for religion, the global situation and negotiations between nations, at our workplace and also in our families. When we feel personally threatened, there is a friction that can come up. The story behind the situation can get lost, while we focus only on our own gains, our own viewpoint and our own needs, the perspective begins to become lopsided.

Building a bridge involves a balanced approach. There are careful measurements and an overall vision that sets the stage for the process. In order to build, both sides need to be worked on at the same time so that they can meet delicately in the middle.

While I’ve never built a bridge (physical one, not metaphorically speaking), I have crocheted socks. How in the world can crocheting of a pair of socks look like building a bridge? They both need to be worked on at the same time, by someone from the outside. This is another way to look at conflicts and negotiation. Action of one entity upon two other entities = third side (or the third party) is not a new idea.

In psychology, the third side or perspective is called the “Mediating Variable.” It helps two things that seem to be linked together to be explained in a better way. In conflict negotiation or mediation, unless you have a third party involved that can help to explain the situation clearly and ask the right questions, it is very difficult to get to a suitable resolution. Authors Heifetz and Linsky have called this to be a “Balcony Perspective.” If you are one of the actors on the stage, it will be very difficult for you to see the whole picture because you only know your part and maybe the part of the person before you and after you so you can be cued in. However, if you choose instead to see the drama unfold from the balcony view, you will be able to not only understand what is going on in front of you but also what the others are doing in the background. The entire scene becomes crystal clear all of a sudden. The same is also true for conflict and negotiation.

So before you jump into a blame game or rush into judgment of a situation, STOP. Take a ladder and climb up to the balcony. Take a fresh perspective of the scene unfolding in front of you. You might just be able to see things you have never seen before or things you were taking for granted in your everyday rush to be heard and to be placed in the #1 seat.

In my walk with Christ, I have found that building bridges between my past and helping people to understand what it was like to grow up in an entirely different culture (Middle East & Asia), with a different religion (Islam), and different family values, there is a lot of ground to cover. There is great fear driven from the media that causes people to become angry towards a certain group. I have met several women who was moderately Christian at the time  (not really attending church regularly and couldn’t really say much about having a relationship with Christ), who told me that she was angered by  Muslims here in the United States and elsewhere.

As all of my family is Muslim, I could have immediately taken great offense at what she said – they have as much of a right to be here as he does, even if they were not born here, but are U.S. Citizens. After taking a deep breath (= going to the balcony), I asked her a few questions: How many Muslim people have you talked to here (answer: none), how many Muslim people have you tried to reach or build a relationship with so you could understand them better (answer: none), how do you know what they believe other than the media (answer: I am well-educated), and finally – why do you feel this way? The last question made her pause. I told him that my family would not feel the same about her, so what was going on? She answered in one word “FEAR.”

This is no different than what happens at work. We take a stand on something and get mad about it, without taking into account someone else’s underlying concerns or addressing the issues below the iceberg. Ninety percent of the time, you will find that the issue at the face of the situation is not the real issue. The real stuff is lying below what the person is saying to you.

Going back to another woman who was fearful, God had a very funny way of taking care of that situation. I hosted a baby shower for a Saudi woman who was new to the country. I didn’t even know who she was, but that a group of Christian women wanted to have a shower but the location fell through. I offered up our home and we had over 30 women attend. The guest of honor came to my front door with her entourage of 8 women- all dressed from head to toe in their black burqa (or hijab). My friend came out from the kitchen and I heard a sharp intake and gasp of a breath. I have to admit – it was kind of a scary sight to have people you don’t know who show up to your door and you cannot see their faces (kind of like Halloween, but not on Halloween…).

u47p5029t2d524770f24dt201211091518531

 

As the women were ensured that no men would be in attendance, they started to take off their veils and covers. Underneath were these sweet-faced 18-20 year old girls dressed in cute trendy dresses, short hair, full make-up. So adorable! I could see a huge wide grin spread across my friend’s face. After the fun party, she and I got to talk. She had tears in her eyes because she felt like the Lord had taken her to a balcony to see a new perspective she would never have considered. What a JOY to have that perception and fear lifted off in one night. That is the way bridges are built…

May we seek ways to bring peace to our homes, families, workplaces, and nation in this way, for blessed are the peacemakers for they shall be called children of God (Matthew 5:9). 

 

 

Managing Across Cultures – A Look at Diversity

On By Mona SabahIn Business, Communication, cultural diversity, culture, Diversity, Human Resources, Management, millennials, Teaching, Trust Leadership, Uncategorized2 Comments

Yesterday, I taught a course on Cultural Intelligence for the State of Oklahoma Office of Management & Enterprise (OMES). Just as your own Intelligence Quotient (IQ) can be measured, so can your Cultural Quotient (CQ). Harvard Business Review defines it as “Cultural intelligence: an outsider’s seemingly natural ability to interpret someone’s unfamiliar and ambiguous gestures the way that person’s compatriots would.”

The biggest thing I noticed when was an immigrant to the United States is that this is such an amazing country with many cultures living side by side. Oklahoma City has a Vietnamese district of restaurants and a large grocery market. There is also a large Southeast Indian, Persian, Hispanic and of course, a rich Native American culture. The universities in the area have flourishing International Studies programs. All of these are reasons why in 2016,  Oklahoma City was named one of the nine metropolitan areas for creating an inclusive culture! Surprised? Don’t be! There aren’t many areas in the US that don’t have a cultural impact (inclusion and race). I usually tell my students that you don’t have to go further than your local Wal Mart to find the varied diversity in any US city. If you are even more curious, go to the Ethnic Food aisle at Wal Mart and see how many languages are being spoken there.

Americans don’t give ourselves credit for taking inventory of how much we already know about a particular culture. Growing up with friends from different areas, educational level, socioeconomic status and even generational differences all account for cultural diversity. However when the term “Diversity” is mentioned, we focus on black and white – we are the ones who make it about race only, missing out on the rest of the things that make diversity exciting.

One can easily measure their level of cultural knowledge by taking a Cultural Intelligence quiz online (there are several free ones available – just do a search!). It’s a quick test that takes a look at the four quadrants of Cultural Intelligence (Drive, Cognition, Meta-Cognition and Action). A high score is NOT what you are after on this test. It’s more to show you where you can improve in each area. This is the first step in developing and increasing your cultural knowledge. Application and adaptation are the next two steps.

CQ is quickly becoming a need for managers and leaders. Knowing how to work across cultures to increase productivity is KEY in any workplace or organization. It’s important to note here that the term “culture” also include generational differences. This is one of the main areas I have had to address over the last few years, as the Baby Boomer population decreases and the Millennials increase in the workplace.

The main question that arose from the Cultural Intelligence session yesterday was how far do you go to accommodate another culture before you blur the lines between who you are and the values you hold?

This is a good question to consider. It is truly based upon your own values, beliefs and also your organizational culture and beliefs. If those are in alignment, then the decision making comes easily. If they are not congruent, then there can be dissonance. As a manager, it’s very important to allow for “reasonable accommodation” for an employee’s ethnicity, religion, or other consideration. Flexible time and PTO help to give tremendous creativity on how that time is used. The issue becomes more blurry when ethics come into play. I believe it’s important to stress that when a leader focuses in on one person’s needs or issue (due to inclusion or diversity needs), that that they don’t alienate the other 99 in the office. So taking the big picture into account is a good way to start. Solving issues in a team is also another approach. This will actually allow others to learn more about the culture and do creative problem solving together. The only caveat to this is if the employee wants the issue to remain confidential, so before taking a team approach, ask employee permission.

The bottom line in any diversity or inclusion initiative is to address each employee with dignity and respect. That is a common ingredient that crosses global, ethnic, and cultural boundaries. If we stop for a minute to think about what is getting ready to come out of our mouth and take time to analyze the situation, then CQ is already at work. The knee-jerk reaction rarely works when all these factors are involved. Take a moment, think, analyze and give benefit of the doubt to the other party. That is something that will help a manager not just handle cross-cultural issues but most communication issues.

 

What is My Life Purpose?

On By Mona SabahIn Bible, Communication, culture, Family, Jesus Christ, Muslim, Uncategorized1 Comment

There are two questions I have seen people wrestle with: Who Am I? Why Am I Here? This is a common theme in the University classroom, in the business sector – especially in Human Resources or Management coaching, and in conversations around the teapot at my house. The world tells us things we should do everyday. Use this toothpaste for whiter teeth, drink this coffee to help sustain coffee plantations in South America, or wear these clothes so you can fit in with others.

I didn’t have these questions when I was growing up. Traditions in the Asian culture has parents make those decisions. They choose what school you will go to, which college you will attend, what professional degree program you will join and also who you are going to marry. It’s all planned out… nice and neat. You are told that you don’t have to worry about dating because they already have in mind a family who has a nice son. They tell you that you will probably end up making this much money because you will be a doctor, engineer or lawyer. This is not a bad thing, it’s just the way the Eastern part of the world sees things.

Of course, the problem with me was that I was NOT living in that part of the world! Even though my parents enrolled me in a college I didn’t want to go to, in a field I did not want to pursue – (they chose the school based on their Dentistry program, obviously dismissing the fact that I was scared of the Dentist). Much to my parents’ dismay, I changed my school to one that had a medical school and changed my intent from Dentistry to pre-med (I did keep my major in the Biological Sciences though, as a consolation prize). In other words, I didn’t do what I was supposed to do.

Things didn’t stop there. I ended up meeting my husband and we decided to marry. So, I didn’t go to the school they wanted, the profession they chose, and I disregarded the marriage future they chose for me, for I was to have an arranged marriage as my older sister did. After college, however, I settled in neatly to a job at Campbell Soup Company.

The first change came when the Vice President of Human Resources asked me what I wanted to do? Guess what… no one had EVER asked me that before. I was dumbfounded! I must have looked like an idiot because I told him that with my eyes open in surprise. He sat back in his chair and said “Well, have you ever thought about what you are good at or what you would like to do for work? Do you like what you are doing now?” For a person who loves to talk, I had nothing. I stared at him again. I did manage to ask him “What do you think I should do? I am willing to learn.” Apparently that was a good question because he had me look into Human Resources – a career that I adore and have done now for two decades.

None of this ever pointed to my spiritual life. This was just work and career related. Again, I was pretty clear on who I was as a Muslim (= God is the Master, you are a Slave) and what my purpose was (= to live a good life and do the five pillars so I could get into Heaven). I didn’t need to have a purpose. I just obeyed like I was supposed to… well, kind of.

I tried fasting, but would get major headaches. I tried praying five times a day, but it was really tough with holding down a full time job and two children at that time. So, even in that, I didn’t do what I was supposed to do.

What is someone’s purpose in life? Is it to get that degree?  Is it to get the next promotion or raise? Is it to get a bigger car or nicer house? Have you achieved your purpose when you have 2.5 children? I have done those things and even more (we have 3.0 kids!), but that has left me with wanting more. I really thought that getting a big home would truly satisfy me. The only thing it does is give me more rooms to clean. It sounds very ungrateful.But  I think that’s the TRUTH. I truly believe it is ungrateful to God to continue to want more than what He has provided for me. The promotions, career, home still didn’t tell me why I was created. What am I supposed to be doing? Is this all there is to life? You get in your nice car, go to your nice job, come back to your nice home and do that again over and over again?

life-purpose

I think what leaves us flat is that the purpose of life has to be bigger than simply fulfilling our own desires. When you go to the Bible, you get a very clear answer for the purpose God created you. It’s in Isaiah 43:7 ~”Everyone who is called by My name, And whom I have created for My glory, Whom I have formed, even whom I have made…” This verse says we are created for one reason and one purpose: to glorify God in all we do. This seems a bit strange at first. Why shouldn’t I follow my own purpose? The answer is that you can, but by running after these transitional things, you will not be satisfied. If you look to others for your purpose, they may be contrary to your desires. If you get your purpose from doing things, you will get burned out because you are doing it on your own power and not on God’s provision for you.

I love the story of Jonah in the Bible (not just because of the whale). I love it because he chose to say “no” to God and insisted on doing his own thing. God gave him a clear purpose and marching assignment. Jonah ignored, turned away and ran off to do his own thing. THEN he got swallowed up by the whale.

It reminds me of when our oldest son was little. We would ask him to do something little like clean up his toys in his room. He said “No! I won’t do it” His refusal didn’t change our mind or outcome or anything else. It just added more time and drama to the thing we wanted and needed him to do. I think that’s how it is with us and God’s purpose. I think we sometimes know what God wants us to do and we say “No! I won’t do it” and run the other way. Other times, we try to do things on our own power like serving in the church or other ministry that we wanted to do (and not necessarily what God desired for us to do), and we burn out. We get swallowed up… just like Jonah.

So what should we do? For the Christian, purpose for our life can be narrowed down by asking God. Prayer is a wonderful way to start. It can be very simple, like “Lord, I will be obedient to your will and serve you in the way you have planned for me.” The next thing is to read and study His Word. God’s Word in the Bible is true and holy. It shines light into our life and brings comfort. God is really clear on how He has made you and what He thinks about you (see my post on Identity). Jesus told us “Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you.” ~ Matthew 7:7. If we ask the Creator, you will be given what you are looking for. If you are searching for answers to other questions, you will find the answers in His Word. If you think that God has closed the door to reconciliation or to your dreams, knock on it. You will find that Jesus had already been standing there, patiently waiting for you.

Identity

On By Mona SabahIn Bible, cultural diversity, Family, Islam, Jesus Christ, LOVE, Muslim, Prayer, Uncategorized4 Comments

id-card

picture of Saudi woman from Riyadh Times

About two years ago, Saudi Arabia passed a law that allowed women to have an identity card (see article from Riyadh Times). Why is that such a big deal? Prior to that, according to Quranic laws, women had to bring male acquaintances along with them to identify who they were. You see, women are not allowed to testify in court unless they have been identified and the only way they can do that is to have men establish their true identity for the judge. Of course, if the case was due to adultery or accusations of a sexual nature, women were reluctant to bring men (or might not be able to find a man who would vouch for them).

This is the predicament women find themselves in some countries. In the West, we have so many freedoms that we take them all for granted and don’t really give it another thought. If you want an identity card or driver’s license, you just go, pay a small fee and get it. No one questions you.

Yet, it is in the West that I find so many women struggle with their identity. I have women who come to me for Executive Coaching for work. These are women in high positions who don’t really know who they are. I also talk to stay at home moms who seem to have lost their way, teenagers who don’t understand which role they should play, how they should dress, which group would be most accepting of them. Why is that?

Society throws different ideas around of who women are (sexual objects, wife, mother, I am a goddess, hear me roar, etc) and I am convinced that the women’s lib movements caused more confusion by saying you can bring home the bacon and fry it up in a pan. You don’t need to depend on anyone but yourself. Right after the movements of the 60’s and 70’s, the US saw divorce rates go through the roof. Women initiate 2/3 of the Divorces in the United States (see article for study). It doesn’t stop there. Harvard Health reported that the use of anti-depressants in the US has increased a whopping 400% since 1994. They estimate that 1 in 10 takes an anti-depressant… women’s lib isn’t really panning out to be the answer, is it?

So where is the answer? Both men and women search for their identity. We turn to others as if they have the answer for us. Chances are that they haven’t even figured it out themselves. The answer lies in the One who made us. Genesis 1:27 says that “So God created man in his own image, in the image of God he created him; male and female he created them.” In one of my favorite passages of Genesis 2:21-22, God creates Woman “21So the LORD God caused a deep sleep to fall upon the man, and he slept; then He took one of his ribs and closed up the flesh at that place. 22The LORD God fashioned into a woman the rib which He had taken from the man, and brought her to the man.…” It’s interesting to note that Adam noticed that creation was not complete without a helper for him and even more interesting to see that Adam is put to sleep while God does “divine surgery” on him. We can infer from the passage that when Eve was created, she also was alone with God. Herein lies the secret to our identity. Not only were we created in God’s image and bear a stamp of his likeness, but we get a close-up view of how God feels about us when we spend time alone with Him.

I am most confused when I listen to the voices of the world “You should do this” “Why are you spending time on that?” or “You would be good at that.” These are well-meaning family and friends, but the One who really knows you before you were even born (Psalm 139) is the One you should turn to first to find out who you are and what you should be doing. When we establish our identity through others (“oh, she’s the pretty one” or “she’s a cut-throat business woman”), we continue on in our own insecurities and weaknesses.

It wasn’t until I met Christ that I found out who I was. I was looking towards my dad (whom I love dearly) to provide everything I needed in life. When I got married, I simply transferred all those expectations on to my husband (whom I love dearly). What a huge burden for him to bear! Christ says “Come to me, all who labor and are heavy laden, and I will give you rest.” Matthew 11:28. He didn’t say to give all your burdens and expectations and place them upon others to fulfill you. Yet, that’s what we do! We expect our boss to know what we need to be happy at work. We expect our spouse to know what makes us happy at home. We expect our children to know what makes us happy as parents. However, none is better equipped to bring you true JOY than the Lord.

God has invited us into a relationship with Him. Some of the words God uses to describe us are: Forgiven. Chosen. Redeemed. Holy. Beloved. Child. Heir. New Creation. Cleansed. Daughter. Glory of Man.

So when you find yourself saying:

I am worthless     REMEMBER: Matthew 6:26 ~Look at the birds of the air: they neither sow nor reap nor gather into barns, and yet your heavenly Father feeds them. Are you not of more value than they?

I am a failure     REMEMBER: Phil 4:13 ~I can do all things through him who strengthens me.

I am unlovable   REMEMBER: Romans 8:39 ~nor height nor depth, nor anything else in all creation, will be able to separate us from the love of God in Christ Jesus our Lord.

I have so much guilt   REMEMBER: Isaiah 43:25 ~I, I am he who blots out your transgressions for my own sake, and I will not remember your sins.

I have nothing   REMEMBER: Phil 4:19 ~And my God will supply every need of yours according to his riches in glory in Christ Jesus.

Don’t listen to the voices that accuse. Listen to the voice that gives life. God is the One who created us and He is our heavenly Father who loves us. This is your identity as one created in His image. You bear the fingerprints of God. If you get confused and find out that you have no plan or feelings of self-worth, turn to the scriptures for the truth of who you are and why you were created.

My prayer for you: Lord, thank you for creating me in your image. Help me to see myself and others with your eyes. Help me to not elevate myself over others or you and to not let myself be degraded by others opinions. I want to live in your light, as you are in the light. Amen.

Seeing the WEST from EASTERN Eyes

On By Mona SabahIn Bible, Business, Communication, cultural diversity, culture, Diversity, Human Resources, Jesus Christ, Testimony, Uncategorized2 Comments

 

When I teach Cultural Diversity, my students often laugh at some of the stories I tell about growing up in the East. Things are simply viewed differently on that side of the globe. In this post, I talk about how Time, for example, is looked upon as a completely different entity. Also, the idea of personal space is enormously different in Oklahoma than it is even in New York, much less the eastern hemisphere. Language varies as well. One often wonders with all these differences, how do we even get along with one another without stepping all over each other’s toes?

I personally believe that people in the United States are kind and more open to discussions of your background, where you lived, where you grew up and also ethnicity. This is a part of the foundation for the country – Ellis Island was a beacon of hope for many immigrants at the turn of the century. This country is made up of people from all over the world.

As I contemplate the differences, you have to be struck with some of the similarities we all have as human beings: desire to be loved, valued, and treated with respect. If you don’t believe me, just go driving with someone and see their reaction when another driver cuts them off on the road. There is indignation built right into that for just about everyone.

Whether I am teaching management or sharing my testimony about Christ, I am almost always asked about my background and point of view on various matters. For some, the idea of a burqa or hijab is of concern. For others, it is the exotic locale of the Middle East or Asia and how life is for people there. Yet, there are others who ask me about what my views were like about Jesus when I was growing up in a Muslim country.

If you ask a Muslim person about Jesus (by the way, they would LOVE to talk about Jesus – seriously. It’s not offensive. Christians just think that Muslims would be offended), you will find that some  Muslims will smile and tell you “We Muslims have more respect for Jesus than you do as Christians.” At first, you might not believe this. However, the Quran has an entire chapter on Christ, titled after his mother, Mary. The chapter is called “Miryam.” Mary is the only woman in the Quran to be called by name. She is given a place of high honor and esteem, as is Jesus (“Isa” in the Quran). Muslims have to hold all prophets as holy. They believe that their books are holy. For this reason, Muslims will not say bad things about Jesus because he is a holy person of God. This is not always the case with what you might find in the West. We have the gift of freedom and free speech. It seems like the name of Jesus is a free for all and many people choose to even use his name as a blasphemy (anything that is not held in honor and also using it casually or when you are mad – almost as a curse word).

The Eastern mind operates differently than the Western mind. Many times, I am asked “Why” by people. Why does this happen, why would God do this? Why is this the case and why is this written? For those who grew up in eastern countries, the “Why” is not that important, especially when it comes to things of God. If God is sovereign and He wills it, then so be it. Who are you to ask why? This can be a good and a bad thing. It’s good because it places God above mankind and our brains – He is infinite! We cannot think through everything and know the answer to everything. We are finite beings. We have a definite beginning and end. It is a bad thing because the “Why’s” are not encouraged. So when I had questions about the Quran or even teaching in school, it’s frowned upon by your elders to keep asking “why? why? why?”  This type of thought is greatly discouraged because it is considered rude or even challenging authority.

So the question is- how does the East come together with the West when we are on absolute opposites of the compass?

When you look at the Bible, you find some interesting things about people from all over coming to the table of Christ.  Luke 13:29 says “And people will come from east and west, and from north and south, and recline at table in the kingdom of God.” What does this mean? It means that Christ is preparing a table for us. He is getting ready many things in preparation for us to eat with him. How does one do this? He says “Behold, I stand at the door and knock. If anyone hears my voice and opens the door, I will come in to him and eat with him, and he with me.” Revelation 3:20. Christ doesn’t mind if you stand at the door and knock or even stand there and ask questions. He took care to address his disciple Thomas’s statements about how he would never believe  unless he put his finger into Christ’s wounds. Jesus didn’t get furious say “Thomas, how dare you question if I am the same Christ who was crucified!” Instead, when he later appeared to the whole group, Jesus said “Then he said to Thomas, “Put your finger here, and see my hands; and put out your hand, and place it in my side. Do not disbelieve, but believe.”John 20:27

Jesus is the only one who can connect the wide gap between the east and the west. The Psalmist wrote “as far as the east is from the west, so far does he remove our transgressions from us.” Psalm 103:12 Those same hands that Thomas wanted to see are the ones that bring the east and the west together through the shedding of blood and redemption in one cross.This is the grace and mercy God shows each one of us. Jesus is the one who provides us the love (enough to die for us), gave us value (allows us to be called children of God),  and gives us respect for others (new commandment: love one another as I have loved you).

The song by Casting Crowns sums all this in a beautiful way:

Jesus, can You show me just how far the east is from the west?
‘Cause I can’t bear to see the man I’ve been
Come rising up in me again
In the arms of Your mercy I find rest
‘Cause You know just how far the east is from the west
From one scarred hand to the other

 

 

The Sacrifice of the Lamb

On By Mona SabahIn Bible, cultural diversity, culture, Diversity, Family, Muslim, Testimony, Uncategorized4 Comments

australian-lamb-gains-access-to-india

One day, a man visited our home in Pakistan and he brought along the sweetest thing I had ever seen in my life. We were not allowed to have our own pets. We had a guard dog, but the guard (sometimes chauffeur) used to feed, pet, keep the dog. We played with him sometimes, but it was greatly frowned upon by my nanny who insisted on scrubbing us down if we had even touched the dog, for dogs are considered dirty in Islam.

The man brought something even more special than a dog… he had a rope and at the end of that rope was a little lamb. It had a sweet face and just stared at us, chewing on whatever it was in his mouth. My parents took the lamb from him and thanked him. My older sister immediately fell in love with it and said that she would only feed it flowers, for it was too precious to eat just plain straw and grass that the man had brought along with him. She took the lamb’s leash and ran off to the heavily flowered garden in front of our home where she stayed true to her promise.

Each day, we played with the lamb until we got used to its presence. It would roam around our home and three gardens (one at the front, in the middle between our house and annex and then one at the back of the annex). I remember just sitting outside, watching it roam around and eat a few nibbles from my hand. Never did we question where this gift came from or why my parents decided to get us a lamb as a pet. We simply enjoyed it.

Early one morning, I awoke to a very loud noise of someone crying… no, it was almost like a child’s scream. I jumped out of bed, scared to death and the screaming/crying noise would not go away. I ran out of the house, still in my pajamas, and followed the horrific sounds as they were coming from the back garden. As I approached, I knew something was terribly wrong. There were men with beards standing around the back faucet, where we had a small concrete basin for washing off yard dirt or larger, messy chores.

One of the men saw me staring with eyes as large as saucers at the scene. He screamed at our cook “Get her out of here!” as I started to scream and cry. When the man had turned around to see me, I saw what had been making the noise. It was our beloved lamb. There was blood all over the place – the wash basin, the ground and on the two men who had done the sacrifice. In the middle was our lamb with it’s neck sliced open. Blood had covered a part of its body as well. I realized then that it was a lamb my parents had bought for Eid Al-Adha (Eid of the Sacrifice) which all Muslims celebrate with a sacrifice of a lamb 70 days after the end of Ramadan (annual season of fasting) and after sighting of a new moon according to a Lunar Calendar. Never had I given it any thought of the lamb that was to be sacrificed for our party meal.

lamb sacrifice

This is something still practiced all around the world by Muslims. Eid Al-Adha is the festival to remember Abraham’s obedience to God to sacrifice his son (we won’t argue which son it is right now…). It is a celebration that allows families to come together and give thanks to Allah. My parents still pay for a lamb to be sacrificed in Pakistan and the meat to be distributed to charity.

In the book of Revelation 5:6, there is a passage that says that “And between the throne and the four living creatures and among the elders I saw a Lamb standing, as though it had been slain, with seven horns and with seven eyes, which are the seven spirits of God sent out into all the earth.” As we discussed what it must have looked like to have a lamb slain, I thought back to the bloody scene I witnessed.

We don’t like to think of the blood or the guts. We like things to be sanitary. We get our meat nicely packaged at the grocery store. Our streets are clean, our news is clean, our water comes out of the faucet clear, our clothes are clean and we have hand sanitizers in every location. It’s not considered polite to discuss the gory details of any event, especially dealing with blood.

I think that’s one of the things I have noticed most about living in the United States. While we lived in a nice home in Pakistan, we weren’t always guaranteed clean water out of the faucet. I remember being quite upset several times when I turned on the faucet for my bath and the water ran brown.

Our treatment of Jesus’s sacrifice should not be sanitized. We need to accept the fact that it was a bloody mess. That he suffered and he felt every bit of the pain on the Cross. As we look at Good Friday as the day that commemorates Jesus on the Cross, we need to remember that He was the lamb that was slain from the foundation of the world (Rev. 13:8 and 1 Peter 1:20). Our Lord gave up every drop of blood for us. The least we can do is to acknowledge His sacrifice for us in the way it happened… not as a sanitized version of the cross, but a Cross full of God’s glory and His willingness to provide for us a spotless, sinless lamb who takes away the sins of the world. Amen.