Category: culture

Forgotten Art of Storytelling

On By Mona SabahIn Communication, cultural diversity, culture, Diversity, Family, Jesus Christ, Testimony, Uncategorized

f52160e9d05b76e7b8e7ec21206f46bdLet me tell you a story~ A handsome Rajah had a beautiful garden in which he planted fruit trees of all kinds. He hired gardeners to take care of each section and in a land that suffered from droughts, the Rajah’s garden was like a lush tropical paradise. There were benches where one could sit in the cool shade of the fig tree and many tree branches that bent down due to their heavy burden of fruit.

A pair of parrots happened to fly past this oasis and decided to perch upon the garden’s thick stone wall. As they talked to one another about the beautiful garden, the husband parrot’s mouth was watering as he looked at the beautiful mangoes on the trees. His wife, seeing him eye the fruit sang a song of warning to him “totaya, munmotaya tu rajah bagh na ja. Rajah bagh asah he, dainda payan la [parrot, parrot, don’t go to the Rajah’s garden. Rajah’s garden is like this, they will hang you].” They thought about the risk and flew away, however, desire got the best of them. The very next morning, driven by hunger and the aroma of the many fruit trees in the garden, they decided to approach again. They were quiet this time, but went closer to the trees. He looks at his wife who sings the warning to him again and this time, he sings back “totayee, munmotayee, main rajah bagh main jaoonga or aam laykay ahoon ga” [my sweet girl (parrot), I will go to the Rajah’s garden and will bring you back some mangoes]. He immediately flew and collected the ripest fruits. Later that afternoon, as they were sitting on the wall, enjoying their bounty, the servants came to collect the fruit. The Rajah desired to have the choicest mangoes. The servants panicked when they only saw green mangoes. As they looked from tree to tree, they spotted the parrots eating the fruit. They ran to tell the Rajah what happened.

The Rahah was outraged! He told the servants to immediately place a net and catch the offender. He was so angry that he said he would eat the bird alive. They caught the parrot quickly for he was still sitting there blissfully, enjoying his stolen fruit. They put the parrot into a dish and served it to the Rajah. The Rajah laughed as he ate the squawking parrot! The Rajah immediately has indigestion and the parrot seems to be flying in his stomach, still alive. The Rajah is indignant! He tells his servants that he wants the bird dead now and he asks them to wait with guns and daggers until the parrot comes out the other end.

The parrot was moving so much, that he came out quickly and as he emerged from the Rajah’s behind, the servants shot the Rajah in the rear. The parrot flew away. The Rajah sees that maybe the parrot was too clever for all of them and so he decides to punish his servants for not taking better care of the garden and of the outcome. The Rajah yells out to the flying parrot “Magical and clever parrot. Come and be in my court for you are wise and should counsel me in my kingdom.” The parrot, his wife, and their children come and live at the court where the parrot serves as the Rajah’s Vizier for years and years.

[old tale told by my great-grandmother, to my grandmother, to my mother, to me and now, to our children – originates from Bannu, Tribal area of west Pakistan]

~.~.~.~.~.~.~.~

It’s not unusual to find my father at a party or gathering with a story ready to go. He is a wonderful storyteller and knows how to weave a fantastic story together. The most forgettable events can turn into a beautiful story in his hands. When my sisters and I were little, he used to tell us stories to charm us into eating, sleeping or even tidying up the house. He still has a story at hand for his grandchildren and even as teenagers, they find them as fascinating as I did.

I get my love for talking and telling stories from my dad. However, I do not know poetry from heart and I also mess up the details or endings. I watched an “I Love Lucy” episode once where Lucy messed up a humorous story’s punchline – I feel like that sometimes. Still, I think there is a value in telling a story.

In the United States, we find that we are given facts, statistics, and even small infomercials at times about all aspects of our lives – from work to family, from personal hygiene to what to eat. With the advent of Ted Talks on YouTube, 15-18 minutes seems to be all you need to get a message across to someone. Someone sitting down to tell a story doesn’t seem to be a common occurrence.

Sharing information through a story is an ancient way to communicate. Walls and barriers seem to be relaxed when someone says “Let me tell you a story…” We seem to visibly relax and ease into a conversation. It hearkens back  to settling into our comfortable pillow and blankets for a bedtime story. It puts us at ease.

It was no surprise to me when I read that Jesus spoke to his disciples in parables. In the Gospel of Matthew, Jesus used the most parables. Since Matthew wrote the book for the Jewish audience, he knew the heritage and history of sharing the word of God through a story. They were used to telling stories and passing them down through the generations. The same feeling of sitting down, relaxing and settling into a story was what Jesus was doing to the large crowds that gathered to listen to him. This is still a wonderful way to not just learn the Gospels but also to communicate and share them with people from other cultures. There is always a point to the story, key players (usually a good and evil) and also a desired behavior or outcome. The stories are interwoven beautifully and they capture our imagination.

A good story is one that draws the receiver in, makes them listen, allows them to learn and think or reflect on the teaching. Stories are softened lectures. They make a point that the reader has to think about and they may not even understand what the story was about right away. There are many layers to the story that allows us to ponder and unfold at a later time.

One of the most important thing we can do is to share our own personal story with others. You can simply start with how you were as a child, or how you met your spouse or how your parents met. Those are wonderful things to pass on to the future generations and shared with elaborate details. We have done this with our children and even drove them to the place where my husband and I met. We have shown them the place where we got married and had our first home. It’s important to set down your traditions, roots and stories so that the next generation has something to hold on to.

Just as I shared the strange tale of the parrots with my children, a story can become a link to the past, to traditions and culture. It is a legacy you give to your children. It is a special gift that can be passed on to their own family and if it is told with passion and emotion, it’s something they will think about as adults. As a Christian, it is a legacy of the way God has weaved your life together and has shown you and your family His blessings. For those who believe, this can be a powerful way to witness to others and to show God’s love to others.

So the next time someone asks about your faith or about what you believe, instead of giving them a lecture or sharing the latest statistics, allow them to relax and settle into a story of something Christ told in His parables or how those parables have related to your own life story. It will become as a memorable event and will also allow you to share your background, upbringing, family, culture or traditions and connect in a deeper way.

Bring Easy Balance to LIFE & Work

On By Mona SabahIn Business, Communication, culture, Diversity, Family, Human Resources, Teaching, Training, Trust Leadership, Uncategorized

 

The Coca Cola Company published an article about what “Work/Life Balance” might mean today. There is a shifting trend going on with Millennials (those born between 1982 & 2004). The way work is viewed varies from generation to generation. With the advent of technology, those lines are blurred even more. Just last night, before going to bed, I had a meeting request from someone – there are no real set office hours anymore. People can send meeting requests, texts, e-mails when on vacation, on the weekends or in my case, at night before bed.

This is what gets the younger generation up in arms. If I am working at night on a project, or am logging on to do work-related  stuff, then why can’t I take an extra long lunch or come in a bit later in the morning (after all, I was working on your project)? When the traditionalists see office hours as 9:00 am to 5:00 pm, it’s a valid argument. Work is being done at different times of the day – so why shouldn’t there be flexibility during the 9 to 5 hours?

For those of us who have heard the term “Work/Life Balance” for at least a few decades now, still scratch our heads to see how it actually gets balanced out. For me, personally, it means making sure I am there when I need to be and everything in my personal life takes a back seat. That is NOT the case today. If there is flexibility in the time that you can do your work (and I am talking mainly of a desk job, with a computer that can be accessed from anywhere) then you should be able to do work at 3:00 am if you want to and take off from the office for a 3:00 pm Parent-Teacher conference.

PERCEPTIONS

Why is there such resistance to this flexible time notion? Doesn’t it mean that employees could possibly be working more if they are logging on at all hours of the day? According to the Coca Cola article, it’s about priorities and a seeming lack of respect. “I gotta leave” is the comment and there is no request “Hey, could I schedule an afternoon appointment with my child’s teacher or with my chiropractor or could I take a golf lesson?” Many of the Boomer generation did these things on their own time, especially the exercise or golf lesson part. To even think of doing something like that during the workday is unimaginable.

The bottom line is productivity. If Millennials are focused on the outcome of the project, they don’t care how many hours are spent on it – even if they are working into the night. In fact, many of the Millennials I have spoken to are more productive at night, actually preferring the peace and quiet instead of the morning hours when everyone is showing up to the office. The implication here is to take another look at how we view work.

WORK

We were made to work. In Genesis 2:15, God gave Adam a garden to work – even in a perfect setting, he was given something to do. After the Fall (Genesis 3:17-19), Adam was still going to work, except that it was going to require the sweat of his brow. WORK is not a dirty, four-letter word (okay, so it IS a four-letter word, but you know what I mean). It is something that gives both men and women a feeling of accomplishment and also for some, it is their identity. It is something that is a blessing on us that we are able to use the gifts to produce or make something.

If we look at work in this manner, it is appropriate to conclude that if the end-result is what’s desired, then the hours you spend upon it shouldn’t matter. I cannot tell you how many times at the workplace I have found people chatting it up in the break room, the smoke area outside or by the coffee machine. How many people linger on after meetings for 10-15 minutes, catching up on the weekend or the ball game? There is time being wasted at the office but no one seems to mind, as long as you show up. If someone is accessible and is working from home, then what’s the problem?

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image from Forbes.com – liz ryan

Social media also blurs the lines between work and personal life. Millennials have grown up with social media and are often the first to know details about a new hire. This gives insight to how they wish to work. It is next to impossible to block out your personal life and not bring it to work, especially if there are big things going on that impact your work. The idea to have a workplace that accepts the fact that you have a vibrant life outside of work, that you CAN bring your laptop to the coffee shop and work there as well as the office, to know that when there is an important meeting, you will be present – but when there isn’t a mandate to be at the office, you might go and do some volunteer work… all those might be the new way to see how the office day might be changing.

In addition, the modern work space has also changed. People don’t need large offices, or even desks. Many are choosing to share space where they plug in their computer and get to work. This is a generation that has grown up on the soccer fields and Starbucks. They are used to working in teams. They are okay with not having a corner office.

By taking a fresh look at the use of time during the weekday, we can actually invigorate the work day. The re-defined work day can actually go to after hours, into the night and even past midnight. Creativity and productivity don’t have to be limited to the office area and to the desk or cubicle. Instead of separating out our life from work, we can bring new approaches, fresh ideas and yes, life to work.

Invitation

On By Mona SabahIn Bible, Business, Communication, culture, Diversity, Islam, Public Speaking, Uncategorized3 Comments

 

I had a chance two years ago to see Author Nabeel Qureshi speak about cultural expectations. He shared a very poignant example about how a foreign exchange student came from Saudi Arabia with two suitcases full of gifts. When his roommate asked him if he had family or friends here, he replied that he didn’t know anyone in the United States, but when he was invited to their home, he would be sure to bring a gift as is customary. The worst part of Nabeel’s story is that the student returned home to Saudi Arabia with two suitcases still packed full.

Last week, I wrote about the need for Hospitality in a world full of isolated people who were focused on their technology and relied on iPhones for communication. An article on Bloomberg Business by Bruce Weinstein even coined a term way back in 2007 called “iPhone isolation.” I think that the author was way ahead of the game. There is something still said for conversation face-to-face. Even our kids are plugged in at the restaurant, in the car, or at home.  Still, the draw of personal contact, communication is present. I was at the car dealership last month to get the oil changed. A lady next to me was actually reading a book, while I crocheted. It was not a normal situation – usually in waiting rooms, everyone seems to be staring down at the glowing screen in their hand. We struck up a conversation about her book and ended up sharing phone numbers and e-mail. I love getting to know people. It’s a joy. One on one communication is falling by the wayside, but the satisfaction of getting to find out more about another person and to make a connection is wonderful. One only has to go and see that more work-related decisions are made over a round of golf or a glass of wine than in the office. There is a sense of ease, a familiarity that allows us to get out of a formal setting and into someone’s personal life.

Now, before you shake your head at me and say something like “Not everyone likes to be everyone’s friend, Mona” or like someone I know says to me in good humor “I have all the friends I need right now. If I meet someone else, I will have to bump someone out on my list of existing friends!” I understand that not everyone likes to strike up random conversations. HOWEVER, most of you reading this article do have a circle of intimate friends and then others in the periphery. What I am asking for is to reach out those in the periphery – get to know them more than just in passing at the water cooler at work, at the kids’ school or soccer game, or even at church.

Human Beings were created to be social. In fact, in the book of Genesis, it states “Then the LORD God said, ‘It is not good that the man should be alone; I will make him a helper fit for him'” Genesis 2:18 I do think this is one of the reasons so many men become more isolated than women. Women have a natural tendency to be a “helper” to one another. Men do this also, but not as much as us women. We like to socialize, to share stories and to work with one another.

I taught at the State of Oklahoma about Cultural Diversity in November 2015. The class was very diverse in make-up and we had several individuals who had either visited foreign countries or were immigrants. I posed a few questions to the immigrants:

  • When was the last time your colleague asked you about your family or children?
  • When was the last time you received an invitation to share a cup of coffee or tea with someone American?
  • When was the last time you received an invitation to their home?

A man from China raised his hand and his answer made me so very sad. He said that this training was the first time that anyone had asked about his home or family. He had NO invitations to have a cup of tea or coffee – not even at Starbucks or a coffee shop. He has lived here for 8 years and has had NO invitations to come to someone’s home – not even an invitation from his neighbor.

I then asked if he has extended the invitation to others. He smiled and said yes. He said it was a part of his culture to do so but no one has the time to visit him. He stayed after the class and we chatted for a bit (yes, of course I invited him to come and meet my family!). It was one of those things that stays with you. There is a sadness in the world that is caused by us living in bubbles. We drive in our little bubble and wave quickly to neighbors. We come into the office and sit in our little bubble of a desk. We stay in that bubble at lunch with our phones. We then drive back home in the bubble and quickly close the garage door in case a neighbor wants to talk or worse, complain. Why don’t we pop that isolation bubble and go make a new friend or go deeper in a relationship with someone you might be thinking of right now? I think you might be surprised at the blessings you will receive! If you reach out and extend that Invitation to join you in conversation, a cup of coffee or even dinner, let me know how it turns out for you. I think we truly can change our culture one Invite at a time.

 

 

HospitaliTEA – Why Southern Hospitality is a Thing of the Past

On By Mona SabahIn cultural diversity, culture, Family, Jesus Christ, Uncategorized11 Comments

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Some of my earliest memories are of celebrating Eid in Saudi Arabia. We would put on our best clothes, grab sweets and small presents and go from house to house, celebrating with friends. The same traditions continued when I moved to Pakistan and to the United Arab Emirates. People were always coming and going from our home. It was a very warm and welcoming place. My mother, an impeccable hostess, always had hot tea, delicious snacks and beautiful china ready to go in case someone happened to drop by.

When we moved to the United States, however, these visits were far less frequent. Many Pakistanis came to our home from our community, but we really did not receive invitations to dine at American people’s homes. This sentiment is echoed by others who are foreigners or even are people of other ethnicity who live here.

When I bring it up to people, many look at me wistfully and then tell me that stopping by a friend’s home for a cup of tea went away in the 1950’s. It is old-fashioned and just not done anymore – kind of like writing in cursive or sending a letter with a stamp on it.

Those who know me, know that I have a love of all things old. I love Victorian England and all the things that go with it. I like the fussiness of proper manners, correct grammar, and the idea of long dresses with rows of buttons. I like the slower pace of life and even the old European tradition of calling cards and paying calls on friends. If I mention this out in public today, people tell me to go to Wal Mart to get a calling card (as if I am getting ready to call international long distance) or paying calls (no one even knows what it means to pay a call, other than your phone bill at the end of the month).

At my family’s home, there is a long-standing tradition of tea time at 4:00 pm. I have mentioned this in my post about the concept of time in other cultures. This is something I have held onto all my life. Even today, my friends know that around 4:00 pm, there I will be sitting at my kitchen table, drinking a cup of tea. I also know that around the same time daily, I can find my parents doing the same thing across the United States. It’s a tradition and it is so soothing – like a cool oasis in the middle of the desert.

Even when I worked full time, I would stop what I was doing and make a quick cup of tea at 4:00 pm. My co-workers began to join me  in this tradition because nearly everyone experiences a mid-day slump around that time. It makes the rest of the day go by exceedingly fast.

A cup of hot tea has a wonderful soothing property to it. There is nothing like making a little pause in the middle of one’s day to STOP everything and just take a small breather to drink tea. It is a refined tradition and one I love to pass on to my friends. I have had the chance to make real friendships, make a connection and share my home with many. Some of these people I have known for a long time. Others may be people I have just met once or twice.

People are generally surprised at the offer of coming over to my home for a spot of tea. I am met usually with a smile of surprise. It is much more common to get together at Starbucks or somewhere else. Hospitality, along with a cup of tea has also gone by the wayside. When I ask women why that is the case, many tell me that they feel pressure to have their home “just right.” With three children, I find myself wondering when that day might come! I don’t think we have had our home looking “just right” since the day we moved in. If I waited around for that very day, I shudder to think of all the beautiful conversations, the tears of sorrow, the new friendships and renewing of old friends I would have missed out on.

In the Bible, there is mention of hospitality being a part of the new church in Acts. In fact, there is a passage that I think of often “And day by day, attending the temple together and breaking bread in their homes, they received their food with glad and generous hearts… ~Acts 2:46“ So many Christians close off their homes to others, citing one reason after another. Even though I have entertained many people in our home, an invitation in return to come to other people’s homes is still sparse. Is it an indication  of some who are uncomfortable to see our personal life and  living space – to not be able to “come as you are.”

When you come to my home, you will see my daughter’s toys around the fireplace in our living room. You will sometimes see a pile of freshly washed laundry being sorted. You will see my jewelry tools and beads scattered about on the kitchen island. It’s not perfect, but then neither am I. I see this as a sort of ministry (yes, to have a messy home – not dirty, but messy!). I have had women tell me that seeing my house as it is makes them want to invite someone over and not have that pressure to have it looking like a model home.

If we keep wearing masks, we miss out on endless opportunities. There is something freeing about “come as you are.” There is something authentic about people seeing your home with dishes in the sink. There is something genuine about reaching across the table and sharing a plate of cookies with a steaming cup of hot tea. The Bible teaches Christians to open their homes as a sacrificial way to love others. It is such a simple way  to promote UNITY in the Church and is a wonderful way to build relationships for Evangelism.

May we be like the early church share our home with others. May we have open hearts, open doors and open invitations to others. May we comfort others as God comforts us. Amen.

P.S. Yes, consider this as an open invitation to join me at my house for a cup of tea!

Lost in Translation~A New Christian

On By Mona SabahIn culture, Jesus Christ, Muslim, Testimony, Uncategorized2 Comments

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If it’s not confusing enough to deal with the English language and its complexities, let’s throw another angle of confusion. Last week, I wrote about how complicated the English language can be to an immigrant. As I was pondering the confusion a brand new country and language can bring, I was also struck by how confusing it was to become a Christian. When people are “cradle Christians,” they seem to take things for granted. As someone new to the Faith, I had tons of questions and it seemed that no one really knew what the answers were.

When my whole family and I were baptized in January of 2007, we were met with great joy from our congregation. For me, however, it opened up a new world. A world that began with getting my own Bible, as none was provided for me. I went to Mardel’s (a Christian store) and began my search. After two hours and forty five minutes, I still did not understand why there were so many different versions of the Bible. I actually panicked because I thought “maybe the Quran was right – there are so many different variations of the Bible here!”

I didn’t realize that all those different Bibles were not variations in the message of the text, but different translations. They are not corrupt nor do they change the meaning or intent of the passage. There is an excellent research article written by James White for the Christian Research Institute, titled “Is your Modern Translation Corrupt?” Mr. White provides parallel passages that challenge those who say that the Bible has been corrupted over time (not just a claim made by Muslims, but others as well). I am impressed by how much research and critical thinking has gone into providing a Christian with multiple views on how a passage has been translated. When you have more than one look at a passage – doesn’t it add to the overall understanding of the passage (and not take away from it, as many claim)?

New International Version
Your word, LORD, is eternal; it stands firm in the heavens. Psalm 119:89

New Living Translation
Your eternal word, O LORD, stands firm in heaven. Psalm 119:89

English Standard Version
Forever, O LORD, your word is firmly fixed in the heavens. Psalm 119:89

New American Standard Bible
Forever, O LORD, Your word is settled in heaven. Psalm 119:89

King James Bible
LAMED. For ever, O LORD, thy word is settled in heaven. Psalm 119:89

If you just look at the above, it is interesting how each of the translations say the same thing just in a different way. All reinforce the fact that the word of the Lord.

If all this was not confusing enough to the newcomer, there is also a host of “Christianese” that is tossed about. For example, during this time of year, the word “Lent” and how the 40 days from Ash Wednesday don’t really add up to 40 days until Good Friday. or  why the grammatically confusing “He is Risen” or other words that go with Christianity that end in  -ology: doxology, eschatology, etc. Then you have the other words that show up in the title of the Bible books like “Leviticus” and “Deuteronomy.” So strange! When I asked mature Christians about some of these terms, I ended up with looks of confusion on their part as well.

I think that the biggest thing a newcomer to the Christian faith brings is the hunger to learn all that we can about it! I wanted to know all these terms and not just accept them as “it’s just something we’ve always done.” There is a rich tradition in Christian history that allows us to question and even challenge what is presented to us. God gave us a brain to use – the deeper you get into His word, the more riches we find!

I hope you will consider some of these things and help a new Christian along in their faith. I hope that you will learn some of these things for yourself and also take a look at what you believe and WHY you believe it. If you ask God to help you with all these things, you will end up with a faith that is deep and wide.

Lost in Translation

On By Mona SabahIn Communication, cultural diversity, culture, Diversity, Human Resources, Management, Public Speaking, Teaching, Training, Uncategorized1 Comment

 

It’s not a secret that the English language is hard to grasp. There are grammar rules that differ from the other Latin languages, idioms, cultural variances, and top of all that, there are words with multiple meanings. Right after the attacks of 9/11, my poor father received a notice on his email that it had been monitored and that he needed to explain what his involvement was in a “plot in Pakistan to bring money over to the United States to fund the three in his charge.” Sounds incredibly suspicious doesn’t it?

My dad didn’t know if he should get mad or laugh. The word “PLOT” can have multiple meanings. One is to scheme or plan as in “a plot to topple the king,” which even the Merriam Webster online dictionary doesn’t even use. Another is used by farmers to designate parcels of land for a purpose. Third is used by authors to design a series of events that are critical to their writing, such as the main plot of a book. Fourth is to chart lines, as in plotting a course or to plot coordinates for a straight line. Last is to designate a parcel of land for usage as a unit, usually for real estate purpose. It was this last definition he was using in his e-mail. He had purchased a plot of land a long time ago in Pakistan that had three sections as an investment for his three daughters. These are the three in his charge.

I don’t disagree that it was probably not the best time to leave out details of the “three in his charge” or to use the word “plot” instead of land, but one can easily see how our communication can easily take a wrong turn, especially during emotionally charged situations. The word “run” is similar in its multiple meanings, except that instead of four or five meanings, it has a whopping 177 definitions!

When I teach business communication, it is usually to native English speakers. English was my second, almost third language (I was taught Arabic, English and Urdu almost simultaneously when I was little, living in Saudi Arabia). I try to stress the importance of why we have issues in talking with one another especially in culturally diverse settings. If you add non-verbal (body language), tone, inflection, listening, written (e-mails, text, Instant Messaging), and slang or jargon into the mix, it is an absolute wonder we can understand one another at all!

With the English language changing all the time, communication becomes more difficult even for native speakers. Consider for example, the new speak that the Millennials and Generation Z (yes, we are on the last letter of the alphabet now) are using in texting. If you don’t know what “totes” means (no, not the ones you store or carry stuff in), then you might not understand some of the messages that are being thrown around out there on social media (like, totes cray). There is an article by the Washington Post that just came out in January that addresses the new way to speak. You might want to check it out if you are over the age of 40 – no offense, but just want everyone to be on fleek (yes, that’s a new word too – just not in the dictionary yet).

To help foster good communication, whether it’s with your spouse, teenager or co-worker, we have to start somewhere. Here are a few things to consider from the authors of Crucial Conversations on Stereotypes, Distrust & Bias:

Focus on the Facts. We tend to jump in with an emotional appeal and don’t look critically at the facts surrounding the situation.

Examine the Story. Re-examine the conclusions drawn from the facts. Again, emotions can color the situation and make it seem amplified when it’s really a small issue or something that was overlooked by the other party.

Visibility and Exposure. Reconsider your initial views, and to be open to new information.

Own the Problem. No blaming. Taking accountability for actions is critical for both sides

Follow Up. Sometimes we walk away, thinking things are resolved, but it may just be the other person agreeing to something so the situation will just go away. It is important to follow-up not just for clarity in communication, but also to review and reinforce the relationship.

By doing the suggestions above, we will not only clarify misunderstandings but will be able to lead by example to make a foundation of trust with the other person. Misunderstandings can get cleared up in a new way, with new information that you may not have known about that individual’s background or a different way of speaking.

As for my dad, he is still plotting the course with consideration to the sale of his plot so he can plot another chapter of language communication issues with e-mails…

 

Why Happiness is so Elusive

On By Mona SabahIn Bible, cultural diversity, culture, Human Resources, Jesus Christ, Management, Public Speaking, Teaching, Training, Trust Leadership, Uncategorized

In the Undergraduate Business class I am teaching this week, as well as in a training seminar on Stress & Time Management last Thursday, the theme of “Happiness in the Workplace” kept coming up. There are so many things out there that are telling us as individuals to be HAPPY – in the 80’s, the song “Don’t Worry, Be Happy” sparked a whole marketing array of T-shirts with smiley faces that reminded us to be happy. Pharrell Williams’ song is so HAPPY that I cannot listen to it without wanting to dance! 🙂
The more I ponder this, the more I think that much of that has spilled into the workplace. Leaders and Managers somehow believe that they are solely responsible for the “Happiness” state of their employees and that there should be a general feeling of well-being at the workplace. Employers are also convinced that if their company is not making them happy, maybe they should leave.

Where did this idea come from and is it something that can be achieved?

There are many companies out there that state they love their employees and put them first. I think this is not a bad place to start. Disney is simply amazing in this category of employee well-being! They even have a book called “Inside the Magic Kingdom” and it shares some of the things that they tell their employees to do in order to help make the customers happy. One of the most interesting parts of this book is where they explain to their employees that the whole park is a stage and they are simply characters playing a part. So, if you are a Disney Street Sweeper, you are playing the part of the Street Sweeper and you must do that well!

I have a friend who took her family to Disney World a few years ago. I got so tickled from the story she told me when they got back. While at Epcot Center in France, her elderly mother-in-law asked the Princess Belle from Beauty and the Beast “Where are you from?”  She dutifully answered “I grew up in  a small village in France.” Then, the grandmother said, “you are so very beautiful, is your family here now?” She gave the answers from Beauty & the Beast, about how her father, Maurice was an inventor and he was sent to prison for no reason at all; how she loves to read books and how she ended up at a large estate (the Beast’s) – the grandma never caught onto the fake movie answers… she simply believed it!

I think there might be something to that approach Disney takes. Belle cannot have a bad day (well, she can, but she has an important job to do). If you have your employees, especially those in Customer Service take on a role, they may see things a bit differently. For example, every time I go to teach or train, life is not always rainbows, roses and sunshine! I have had to go into some very tense situations at work. You cannot just bring your own junk to the party. You have to address what is going on and cope with today’s issues.  So, I play the role that I was hired to play that day- as a trainer, teacher and motivator. I have to deal with what I am supposed to be doing that day. Jesus had a saying for that…

Therefore do not worry about tomorrow, for tomorrow will worry about itself. Each day has enough trouble of its own ~Matthew 6:34

Think about this… if you could just deal with what’s in front of you (instead of going on a flight of fancy for all the other things that you need to get done that week), I think your attitude might be a bit different. A friend once told me that she heard someone ask “What if tomorrow, you would only get the things that you were thankful for today?” Yikes! Did I thank God for my health, my home, my marriage, children, my job, shoes (yes, lots of them!), food, bank account, car…? What if we take just a moment out to think of all the things we should be HAPPY about and not dwell on the negative? Glass half-full is not just a philosophy, but is a commitment to CHOOSE one thought over another. It is known as Cognitive Behavior Therapy in the Psychological world. In the Bible, it’s known as 2 Cor 10:5

We demolish arguments and every pretension that sets itself up against the knowledge of God, and we take captive every thought to make it obedient to Christ ~ 2 Corinthians 10:5 [emphasis added]

When will we learn that our thoughts and negative thinking can multiply and poison not only our minds, but of others around us? How about weeding out that negative thought in the mind as it sprouts forward, not allowing it to grow and take over the flower bed? If you do take those thoughts captive, not only will you find happiness, but also JOY – that is a more permanent state of the fleeting happiness we see daily. JOY comes from a deeper place, a calm and restful place that says “It is well with my soul.”

 

 

Unity out of Diversity ~ God’s Way

On By Mona SabahIn cultural diversity, culture, Diversity, Human Resources, Jesus Christ, Management, Public Speaking, Teaching

 

Last week, I talked about how diversity is looked at here in the United States. I think in order to understand the Unity piece of it, we need to go to the beginning. The VERY beginning, namely, Genesis. My husband and I were guests at the Ravi Zacharias International Ministries (RZIM) Founder’s Weekend Conference the past four days and author, apologist Amy Orr-Ewing spoke on the very topic. She stated that when God put forth the heavens and the earth in Genesis, He worked in pairs. He made the Heavens & the Earth, Darkness & Light, Day & Night, Land & Sea, the greater light to govern the day & the lesser light to govern the night, and finally, male & female (see Genesis 1). There is a natural pairing that God does, yet He makes them complementary. Just as the sun lights the day, the moon offers a gentle light at night. Even though they are different, they work together as one.

If you have a significant other, you can further see the diverse nature of man and woman in a relationship. When married, these differences can either make the marriage or break it. So diverse are we in our gender. Take for instance, the difference between my husband and I when it comes to packing for a trip. We used to take one suitcase when we were newlyweds (how stupid can you get?). Now, after 22 years of marriage, we take our own. It’s just better that way. It takes me at least a day or two to pack and even then I don’t feel like I bring enough stuff. I am constantly saying “Oh, I wish I would’ve packed XYZ.” There’s nothing like that for him. It takes him under one hour to pack and he’s good. We have a different way of looking at just about everything – from relationships, to child-rearing, communication, work, weather, and of course, maps & following directions.

Yet, there is something special about the way we work together. It is truly wonderful. One of the greatest blessings is when we end up with the same thoughts on things of importance. We tend to have the same values on religion (God has helped us in an amazing way), family (we had to learn more about each other here), and also how to use logical thought for problem solving. These are things add meaning to our marriage and help us to become one. The most important thing in our marriage, however, was to stop focusing on each other and instead to focus on God.

I think that is also the secret to understanding diversity – whether it’s in marriage or at work. If you focus on what God has designed and look at people for what gifts God has given them, you gain a fresh perspective that is tinged with excitement. I love asking people about what spiritual gifts they have. If you are a believer in Christ, the Holy Spirit has given YOU a gift. If you don’t know what it is, there are many spiritual gifts inventories you can take (try this one here)!

There is diversity in the way that God has made us and He did that because He can – what a glorious creativity! As we walked through the airport, I marveled at all the different types of people I walked past just in the terminal. So many features, skin color, backgrounds… it’s not boring to people-watch. Christ unites us, while the world tries to divide. The world wants to divide into categories: rich, poor, slave, master, Jew or Gentile.

There is neither Jew nor Gentile, neither slave nor free, nor is there male and female, for you are all one in Christ Jesus. Galatians 3:28

Yet, when He looks at us and calls us, He tells us to keep the unity of the Spirit. One body, One Spirit, One Hope, One Lord, One Faith, One Baptism, One God and the Father of all. This is true unity and only through that unity, do we keep the bond of PEACE. That bond of peace only comes through the Holy Spirit and the Prince of Peace, Lord Jesus. Amen.

Make every effort to keep the unity of the Spirit through the bond of peace. There is one body and one Spirit, just as you were called to one hope when you were called; one Lord, one faith, one baptism; one God and Father of all, who is over all and through all and in all. Ephesians 4:3-6