Ethics, Morals & Values

 

I remember being in a Bible Study once and a woman who hadn’t done her homework asked me what I had down for some of the answers. I laughingly said “I think it might be double-wrong to cheat on Bible Study homework!” Of course I was just teasing her and that was not a serious statement levied towards her. She was simply asking about some of the questions that were confusing to her about our study.

When I teach Business Ethics, we always begin with clarification of terms. You cannot talk about ETHICS without considering a few other terms: Morals & Values. We don’t talk much about what we value today. There is discussion in the social circles about values, but the discussion tends to be vague. It is even more difficult to have this discussion in the workplace about Business.

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Mintz & Morris “Ethical Obligations & Decision Making in Accounting (2011).”

Ethics are simply defined as what is a Society’s standard of behavior of RIGHT and what is WRONG. MORALS comes from applying those ethics with principles and a framework of VALUES. VALUES are personal beliefs that are chosen or are cultural.

This is so very confusing and gets blurry very quickly! Here’s a way to think about this. We will start backwards. Values are personal. They can include hard work, integrity, honesty, love, servant attitude. It’s personalized and each individual has their own values. You can also have negative values – like valuing money above all else or greed, coveting, etc.

The word “morals” comes from Latin and has the root word “mores (pronounced “more rays”). Mores means societal customs and literally means manners of doing what is right and wrong. Morality becomes “conformity to the rules of right conduct.”

The word “ethics” comes from the Greek word “ethos” which means character. Many times people look at ethics as a moral code that governs the internal decisions of a person and morals as the external code for society. Whatever the case, both are intertwined.

This becomes even more convoluted when you look at ethics, morals and values from a Diversity viewpoint. For example, I did consulting work for a manufacturing company that was having issues with their employees stealing equipment. When I asked what was happening, they told me that they gave each employee a meat cutting knife to use. The employees were stealing these expensive knives ($50+ each) and they kept having to order more. What they didn’t realize is that most of their employees were from another culture where “giving” the knife meant it was theirs to keep. They were simply taking it home and using it in their kitchens. The management did not explain that when they gave the knife, it was to only be used at work. I asked if the employees could possibly take the nice knives home if they promised to bring them back for their shift? They reluctantly said yes, but if the employees did not, they would start fining them. Guess what happened? After a meeting with the employees to discuss the misunderstanding, the knives came back. The rest of the year, they did not have to order any more. This was not “stealing” it was “given.”

So, if ethics is defined as “right or wrong,” how do you make that as a general rule? What is right and what is wrong? If we use Morality, then we use society’s definition of what is right and wrong. Is it wrong to kill people? Most would say yes, it is wrong, yet we have the death sentence and abortion. When is it okay to kill? What about war? What about euthanasia (painless killing of a patient with a terminal disease)? What about suicide? These are very difficult questions that are made even more difficult when you take God out of the picture.

Scripture tells us in Amos 7:7-8 “Thus He showed me, and behold, the Lord was standing by a vertical wall with a plumb line in His hand. 8The LORD said to me, “What do you see,Amos?” And I said, “A plumb line.” Then the Lord said,“Behold I am about to put a plumb line In the midst of My people Israel. I will spare them no longer…” There is a plumb line. For those not familiar with this concept, it’s used in building so that things are straight. You attach a heavy weight to the end of a string and suspend it. It gives you a way to measure and make your walls straight. For us, it is a Biblical Standard for being upright or righteous. It is a way to check yourself and make sure you are measuring up to what God has commanded you to do.

In a world that tells you boys are girls and girls are boys OR there is no “boy or girl” designation anymore, it is difficult to determine right and wrong without a standard. What ruler do you use to measure things? How do you even hang up a picture frame in your home without a standard guide? There has to be an external standard by which we measure.

Many young people tell me that right and wrong are relative. What’s right for you might be wrong for me and what’s wrong for me might be right for you. This is a scary statement for me. If it’s wrong for me to kill (thou shalt not murder – Commandment six), and you think that’s okay, then you threaten my life. These are not things that are arbitrary and left up to us (society = people) to decide. These are things that God Almighty gives us as rules. We need to use some sort of a plumb line in our lives. God is our Plumb Line and the true standard. In the verse above, His warning is to “his people.” In  Galatians 5:1,16-18 Paul says that  Jesus died in our place, thus fulfilling the righteous requirements of the law. Christ “took us out of Egypt,” he took us out of slavery and death. Today we, as God’s People,  have a responsibility to acknowledge what God has already done for us through redemption in Christ for our sins by making an effort to live a pure and upright life according to the standards He has set for us. We are not to look like the rest of the world, but to be set apart for His holy use.

Romans 12:2 ~ Do not be conformed to this world, but be transformed by the renewal of your mind, that by testing you may discern what is the will of God, what is good and acceptable and perfect.

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Muslims in Your Backyard

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Today, I was invited by my friend to attend a talk given by the Religion Department at Oklahoma City University. I welcomed the opportunity to be in the audience, given that I think we should have an open mind to see what the current Muslim conversation and views are in our community. The speakers were all from the University and were intended to present what it’s like to be a Muslim in America today.

Even though I was not speaking or on the panel (= not a Muslim), I had to pray that the Lord keep my mouth shut unless 3 conditions were met. I prayed “Lord, open my mouth only if 1) it glorifies you, 2) it glorifies your Son, and 3) it is wrapped in your love.” So, being equipped with prayer, I set off with my daughter (who had a fever yesterday and is fine today, but could not attend school due to 24 hr rule for fevers). Right when we got there, I realized I did not bring my notepad to take notes. So, digging into my purse, I found my Sephora coupon for a free mascara. After a moment of hesitation (free makeup!), I went ahead and wrote down notes from the speakers.

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Giving my ALL for Jesus!
The first speaker was the Imam from the Greater OKC Mosque. He is the Assistant Professor and Chair in Islamic Studies Religion and hails from Palestine. Just a side note, he is also the Imam for the guy Alton Nolan who beheaded an innocent woman, Colleen Hufford in Moore, Oklahoma. The Imam started off talking about Islamophobia in the US

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Alton Nolen in front of the Greater OKC Mosque
and asked why we couldn’t “coexist.” He cited examples of being harassed at the Muslim Day at the Capitol but nothing specific, other than saying that a Christian man from Kansas (how he knew he was Christian, I’m not sure) told him that he was “the devil.”

The other two speakers were less emphatic. The professor spoke about being victimized and using Muslims as doormats. He made political comments about the current presidency and also how he has been reading MLK Jr’s books about the Civil Rights Movement. He actually went as far as to say “the Civil Rights Movement is applicable now to the Muslim Community.” How? I find that to be a far reach. The African Americans at that time were facing serious oppression – separate bathrooms and eating areas, not being allowed seats on public transportation, etc. That is most definitely NOT what my family has faced as Muslims. He also said something that caught my attention. He said that Muslims needed to call for tolerance… really? Show me at least ONE Muslim nation that is “tolerant.” This is the reason why so many Muslims flock to the West – tolerance is here in the United States. You cannot find tolerance in the Sharia law that governs Muslim nations.

The young student they had on the panel was just darling and sweet in her replies. I told my husband afterwards that she reminded of me as a Muslim, telling everyone how wonderful Islam was. Her opening remarks were that she had not read the Quran and was not familiar with the writings, but she would share her experiences. She said that she had not felt any hate remarks aimed at her, even though she wears a hijab. She made it a big point to stress that she CHOSE to wear a hijab to cover and that no one was forcing her to do so. Her closing comment on Islam however, was naive and mistaken. She said that she wanted everyone to know that “Islam has the root word for peace and whenever we greet one another, we say ‘Salam’ which means peace be on you.” Unequivocally… not true.  If you want to know, here’s an excerpt from the website Answering Islam:

“In order to find the meaning of a certain word in the Arabic dictionary, it is essential to search for the three letter infinitive verb which is called the root. Many words can be derived from the same root, but they don’t necessarily have to have any similarity in their meaning. The word Islam, which means ‘submission’, is derived from the infinitive Salama. So is the word Salam which means ‘peace’ and so is the verb Salima which means ‘to be saved or to escape from danger’. One of the derivations of the infinitive Salama means ‘the stinging of a snake’ or ‘The tanning of the leather’. Hence, if the word Islam has something to do with the word Salam i.e. ‘Peace’, does that also mean that it must be related to the ‘stinging of the snake’ or ‘tanning the leather’?

Muhammad used to send letters to the kings and leaders of the surrounding countries and tribes, inviting them to surrender to his authority and to believe in him as the messenger of Allah. He always ended his letters with the following two words: “Aslim, Taslam!”. Although these two words are derived from the same infinitive Salama which is the root of Salam, i.e. ‘Peace’, neither one of them implies the meaning of ‘peace’. The sentence means ‘surrender and you will be safe’, or in other words, ‘surrender or face death’. So where is the meaning of ‘Peace”In order to find the meaning of a certain word in the Arabic dictionary, it is essential to search for the three letter infinitive verb which is called the root. Many words can be derived from the same root, but they don’t necessarily have to have any similarity in their meaning. The word Islam, which means ‘submission’, is derived from the infinitive Salama. So is the word Salam which means ‘peace’ and so is the verb Salima which means ‘to be saved or to escape from danger’. One of the derivations of the infinitive Salama means ‘the stinging of a snake’ or ‘The tanning of the leather’. Hence, if the word Islam has something to do with the word Salam i.e. ‘Peace’, does that also mean that it must be related t’ in such a religion that threatens to kill other people if they don’t submit to it?”

Pastor Mateen Elass also wrote a great blog on the very topic of Islam not meaning Peace. You can find it here & I encourage you to check it out.

The question and answer session began with the question “All of you have been talking about how peaceful Islam is, but what about the violent passages in the Quran?” The Imam took that question right away and said there were NO passages in the Quran about violence at all! He continued to say that in fact, the Quran does not have words like “kill” or  “kill the Infidels,” “convert or die, ” or even the word “sword.”  The professor on his right picked up this theme from the Imam and said how Jihad was only to indicate a personal struggle and that all the students in his class were Jihadists because they struggled to get good grades. The Imam said that the media had bastardized and perverted what was written in the Quran… after all, it is interpretation that is the issue.

NO, NOT SO. We cannot continue to play the “it’s written only in Arabic, so we cannot truly understand the Quran unless you read it in Arabic.” “Kill” in Arabic pretty much means “kill” in English. This was a hard thing for someone who has been a Muslim as an adult and has read the Quran to swallow. I had to break down and whisper to my friend who invited me and tell her that was a blatant lie. There are over 164 passages in the Quran that are violent and deal with war, jihad (even though the word is not used, the intent to fight infidels is clear), or killing. It is not a story about peace and love… not even close. On average, one out of every six lines is about hell fire and damnation.

There is NO good news for Muslims.

Here is a list of over 109 passages in the Quran from a website called The Religion of Peace. Below is only ONE of these verses where you will find… drum roll please… “Kill, Killing, and Kill again” from Surah Al-Baqara (2:191-2):

وَاقْتُلُوهُمْ حَيْثُ ثَقِفْتُمُوهُمْ وَأَخْرِجُوهُم مِّنْ حَيْثُ أَخْرَجُوكُمْ ۚ وَالْفِتْنَةُ أَشَدُّ مِنَ الْقَتْلِ ۚ وَلَا تُقَاتِلُوهُمْ عِندَ الْمَسْجِدِ الْحَرَامِ حَتَّىٰ يُقَاتِلُوكُمْ فِيهِ ۖ فَإِن قَاتَلُوكُمْ فَاقْتُلُوهُمْ ۗ كَذَٰلِكَ جَزَاءُ الْكَافِرِينَ

And kill them wherever you overtake them and expel them from wherever they have expelled you, and fitnah is worse than killing. And do not fight them at al-Masjid al- Haram until they fight you there. But if they fight you, then kill them. Such is the recompense of the disbelievers.

It’s difficult to sit there and see what is being said in front of you without anyone in the audience to challenge it. Yet I knew that this was not a place for debate and I was so thankful for coming to the place prepared through prayer ahead of time. The woman who asked the question about violence in the Quran left early, so I could not catch up to her to talk – maybe it was not meant to be. The rest of the questions were very politically correct and were in the line of “why can’t we all just get along?”

The message from the Muslim community (including those in my family) is mixed. There are many who do not know what is in the Quran and those who DO know (like the Imam) are choosing to not tell the truth or even a part of the truth.

It is important to know and look things up for yourself. The Quran is available online and all you have to do is to Google “violent passages in the Quran” or something along those lines to see BOTH the Arabic and the English. Please don’t accept things at face value. God gave us a brain and he intends for us to use it. Let’s use our brains to His glory and know what is being said in the media and on this type of a panel.

The end was more of the same. The Imam made an ostentatious claim that we are all under one God. He said “Allah, Eloh, Ilah” are all the same (look up the name Ilah & you will find something totally different!). Again, not true. Allah is only one dimension. Our God as revealed by the Scriptures is YHWH. He exists in three dimensions. Unless you know the relationship of love that exists between God the Father, the redeeming love of Christ Jesus and the breath of the Holy Spirit, you miss the whole picture. Allah is not the God of the Trinity.

There is great confusion and darkness for those who do not know God as revealed in the Scriptures. I pray that the Church will wake up and heed the Great Commission to GO! As one who lived in the US as a Muslim, I was accustomed to the darkness. I blindly believed what the Imams said in the mosque and what my parents told me. When the scales fell from my eyes and I saw the truth of God as revealed in Christ, it was indescribable. There is great freedom and love in Christ Jesus. I just pray that we, as Christians will share the Gospel in love. We need to always be prepared to give a reason for the HOPE we have ~ But in your hearts revere Christ as Lord. Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have. But do this with gentleness and respect… 1 Peter 3:15.

I beg you… Be ready! Be prepared! Give that reason for the hope you have in Christ. DO IT with gentleness and respect. This is what we need to share with Muslims today. Find a Muslim in your own backyard and share the Good News of the Gospel!

HR View on Mike Pence’s Stance on Women

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USA Today photo

Some of you may know that I teach Human Resources (HR) and do Corporate Training. I have taught many courses including  Business Etiquette, Business Ethics, Human Resources regulations and Cultural Diversity. When I do Executive Coaching for Businesses, we discuss not only business related topics but also personal conduct in the workplace.

I try not to watch the news or read the paper. The news bothers me and I find it depressing for the most part. Yet, I find that my friends always fill me in on what’s going on as it relates to my passions. A sweet friend told me on Friday about the media frenzy surrounding Mike Pence following the Billy Graham rule about not being alone with a woman (other than his wife). This was reported first by Laura Turner of the Washington Post article here about Karen Pence and her support of her husband. The description at the start of the article is surprisingly sweet, giving examples of how Mike Pence and his wife support one another and care deeply as a faithful, married couple. It’s towards the middle of the article that raises questions about the current times, stating “But colleagues and employees engage in a relationship between grown-ups who ought to be able to have an appropriate work-related conversation or a meal together” [bold & italics mine]. True, if we all could get along, then maybe people who are grown-ups wouldn’t sue one another or talk about each other behind their backs either. The very next line gets to the heart of the matter “Affairs start in secrecy, and to guard against them is good.” This is why Billy Graham started his rules – so that all he did was out in the open. As an Evangelical Pastor on the global stage, he had to protect himself and guard against things that could be misconstrued by others.

I am shocked at the media backlash this has garnered. Given the amount of lawsuits served up in the HR field, male and female relationships in the workplace are tenuous. For people in higher positions, this can mean being at further risk for workplace lawsuits and also personal lawsuits. For example, I generally advise managers to keep the door ajar when doing performance reviews (good or bad ones – doesn’t matter) so that employees will not charge them with duress or false imprisonment. Before you balk at that, there have been cases where someone of the opposite sex claimed both sexual harassment and also duress during a closed-door performance review. She stated that her male boss made inappropriate comments to her, said that he would raise her ratings for sexual favors and then wouldn’t let her leave because the door was closed (not locked, but simply closed). He denied all accusations, he was well-respected by his staff, but the company settled the case out of court because they did not want to go through the expense of fighting he said/she said in public.

The same holds true for lunch time conversation or long car trips. Why put yourself into that position with someone of the opposite sex? Why not invite someone else to go with you? My recommendation is always this: if you are a female in a position of authority and you want to invite a male to lunch to discuss something, have lunch in the company break room or cafeteria, where others can publicly see you and you are accessible. Do not go to another location outside of work by yourselves. Invite another person to go. This way, if there is an accusation of wrongdoing, at least you have another witness present.

I believe that both Billy Graham and Mike Pence are both correct on this issue, not just from a religious viewpoint that honors and protects their spouse and marriage but also from a secular, business viewpoint. Placing yourself into a situation that can cause doubts and show favoritism can cause tongues to wag in the workplace. This is a great way to invite lawsuits. I’m not the only one with this viewpoint. In a blog  titled “When Genders Matter” by Molly Donovan for The Muse, the same idea is supported. It’s not just a matter of male and female anymore either. The same principle holds true for transgender and LGBT orientation. The person across from you could be another female who may make sexual advances towards you as a female boss. It could be a male employee having lunch with a gay manager who might make inappropriate advances.

In this day and age, it’s good to error on the safe side. Yes, you may offend people when you leave the door slightly open. Yes, you may offend people when you ask for someone else to join you on the one hour drive to the client meeting. However, at the end of the day, you may find that it’s a bit easier to sleep at night knowing that you are not crossing the lines or sending out messages that could be misinterpreted by others.

And this is my prayer: that your love may abound more and more in knowledge and profound insight, 10 so that you can discern what best, that you may be pure and blameless for the day of Christ, 11 filled with the fruit of righteousness that comes through Jesus Christ, to the glory and praise of God.… Philippians 1:9-11

As Christians, we are held to a higher standard by God. We are to look towards Christ and not allow ourselves to be placed in situations that may mar our witness. May we choose to err on the side of caution and use the Holy Spirit’s gift of discernment to conduct ourselves in a way that’s stated in Philippians 4:8 ~ “Finally, brothers and sisters, whatever is true, whatever is noble, whatever is right, whatever is pure, whatever is lovely, whatever is admirable–if anything is excellent or praiseworthy–think about such things. ”

Think about how the world will perceive you when you go out for lunch or go for drinks with that ONE female employee after work. Think about what that does to your reputation (man or woman) in the workplace. Think most of all about what message that is sending out about you as a child of God. Mike Pence is suffering from media backlash, but from the examples given about his daily choice to not be alone with women, his witness as a Christian man is to be blameless in his interactions with others. May we all strive to focus on what God wants and not what the world wants. Amen.

Wives, Submit to Your Husbands

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Discarded signs photo from Ben Ferguson CNN Commentator’s Facebook page

I know… them are fightin’ words! I can’t help it. I read the Bible and actually believe what it says. Before you jump all over me, just read a little bit further. I am about the last person who is submissive. I am known as an outspoken (some might even call me a loud-mouth) woman who knows her own mind. I have been so vocal in some cases to hurt people’s feelings. Many would say that I am just about the last person who should write even a sentence on this topic.

I want to tell you that ever since I understood, I mean REALLY understood the meaning of the word “SUBMIT,” I have been a changed person and have taken to heart what Ephesians 5:22 says. First, let’s start with the word “submit.” It’s taken as a dirty word. Say it to any woman and she will immediately turn her nose up at it. Women are head-strong. We don’t want to be beholding to anyone and certainly not any man. That’s the amazing thing about this. If we say this to women, we freak out. However, if we apply the word “submit” to Christ, any woman will tell you that His submission to God was a beautiful thing (and rightly so).

Christ submitted to the will of His Father all the way to a horrific death on the cross. He went willingly. He knew what He had to do and He did it… in submission to God. You cannot take this verse out of context and only a part of the verse – you need to know the whole thing. Anytime someone reads you a verse, you should automatically look at what comes before and what comes after. So, let’s take a look at the whole thing, including before & after Ephesians 5:22:

21Submit to one another out of reverence for Christ.

22Wives, submit yourselves to your own husbands as you do to the Lord. 23For the husband is the head of the wife as Christ is the head of the church, his body, of which he is the Savior. 24Now as the church submits to Christ, so also wives should submit to their husbands in everything.

25Husbands, love your wives, just as Christ loved the church and gave himself up for her

Did you catch that?  The first part says EVERYONE should submit to one another out of reverence for Christ. That means we should allow other Christians to go ahead of us, not insist on our own rights and definitely give them the benefit of doubt in situations. Now for the hairy part.

If we are doing this with one another in the church, why are we not doing this for our own husbands? Paul also makes it a point to say do this as you do it for the Lord – in other words, do this out of reverence for God and His order. Do it out of a love for God the Father. Do it because you honor God… just the way Christ submitted to God and was tortured for our sins before He was placed upon the cross.

When we look at the verses in that frame of mind, it truly becomes a beautiful and God-honoring thing. He doesn’t want women to “check their brains at the door” or even be subjected to some brutal tyrant who abuses them. That’s not who God is and your husband shouldn’t be like that either because the next few lines address him!

Ephesians 5:25 says “Husbands, love your wives, just as Christ loved the church and gave himself up for her.” Husbands are asked to literally DIE for their wives, whereas we are simply asked to set aside our attitudes for a minute. Which one do you think is the bigger request? Why do we get our panties in a wad over this, then?

I was asked about the Women’s march yesterday from one of my family members. I told her “No, I am not interested in that type of a demonstration.” Ignoring my opinion, she went on to tell me that Madonna, of all people, was standing up for women and also dropping the f-bomb. This is not loving, caring or moving towards positive regard for women. How can it be?

The answers do not lie in what man tells us to do. They lie in God’s words and His established order. Everything that operates outside of that does not operate in perfect love. His directions for us is to submit to one another. I didn’t see that in the march. In fact, I see exactly the opposite… insist on your opinion and insist on stepping on men’s heads to grab what you want. That’s not love. That’s offensive.

Love comes from not insisting on your own rights, allowing people to go first in line, taking the smallest portion of what’s being offered to you. This is not easy to do. As I mentioned at the start of the blog, this is something I struggle with daily. I have to remind myself to submit to my husband. When he treats me with the love of Christ, though, it is really easy to do. That’s the whole secret that Paul lays out for us in Ephesians. If it was easy or natural for men to LOVE their wives, they would show us that love daily and not just on our anniversary or Valentine’s Day. If it was natural for women to SUBMIT, then we would not have a special line in the Bible, telling us to behave that way. It goes against our nature… that’s why we need supernatural help from God!

I chose the photo above to use for today’s blog. It’s a good reminder that after you’ve insisted upon your rights, there is debris and collateral damage left behind in your wake. If they truly cared for one another and for their views, then caring for their own community is the first step. Go out there and help another woman. Go volunteer in your local women’s shelter, Go & attend the new launch of the Community of Christian Business Women (our first meeting is Monday, January 30 from 6:00 to 7:00 pm!!!). Go & show love with your actions. Don’t just talk about your rights, trample on men, and then dump your sign in the streets. You’re not doing anyone any favors.

 

Eid al Adha, 9/11, and God’s Sacrifice on Mount Moriah

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NY Times Photo for Sep. 10, 2016 -More than 3,000 Muslims gathered for prayer at Fitzpatrick Stadium in Portland, Me., at the start of Eid al-Adha in 2015. Credit Gordon Chibroski/Portland Press Herald, via Getty Images.

Eid al Adha is a Muslim celebration that is translated as the “Festival of Sacrifice” or “Bakr Eid” (Bakr means Lamb or Goat in Arabic). It falls on different days due to the Lunar Calendar. Once the new moon is sighted, the Festival is celebrated 10 days later. According to Al Jazeera, the  Supreme Court of Saudi Arabia stated that the New Moon did not fall until September 2, so they have declared Eid al Adha to be on September 12, 2016. However, if you look at the reports for the new moon (here,  here and here), all show it to fall on September 1, 2016, making Eid al Adha today, September 11, 2016. Personally, I believe it was a political decision to move it to September 12.

Regardless of the day Eid al Adha falls upon, countries do celebrate it on different days. In my post titled “The Sacrifice of the Lamb,”  I wrote about the significance of the sacrificial lamb and how Christ was described as the “lamb who was slain” (John 1:29 and Rev 5:6).  Muslims celebrate Eid al Adha during the season of Hajj (pilgrimage to Mecca) and almost two million people are expected to journey this year to Saudi Arabia to perform one of the 5 pillars of faith in Islam. For most Muslims, Eid al Adha is marked with a sacrifice of a lamb or goat, which they eat, share and give to charity as a part of alms (another pillar of faith in Islam) and go to each others’ homes for parties and celebrations. For me, as a child, it meant dressing up in Eid clothes, getting Eidee (Eid money) and gifts from loved ones – it was kind of like Christmas, just without Christ or the tree or Santa.

I was reminded today by the date that it was the 15th anniversary of one of the most horrific days in the United States. September 11, 2001 is still etched in the minds of many Americans. In fact, I can remember exactly where I was when I heard the horrible news come through my car radio. I was in my minivan, driving to the shopping center on the corner of 2nd and Bryant. I was stopped at a red light and I heard about the first plane that crashed into the World Trade Center building. Parking my car as quickly as I could, I listened to the rest of the news. I headed home immediately, abandoning my plans so I could get the news on the TV. It was gut-wrenching especially as the news began to pour in about Muslims behind the multiple attacks.

That day marked a turning point in my life. I just didn’t know it at that time how much it would shape my future. After 9/11, my phone began to ring off the hook. Since I teach Human Resources and Cultural Diversity, many organizations asked me to speak to them and help them to understand what it was like growing up in Muslim countries and what it was like to be a Muslim woman. 9/11, despite the grave losses, was financially beneficial to me. I had speaking engagements lined up for the rest of the year! 9/11 also launched me on the path to the decision to become a better Muslim and also to read the Quran cover to cover. I began that journey and it took me over 3-1/2 years to read the Quran.

The Holy Spirit and hearing the life-giving words of the Gospel led me to Christ. When I share my testimony, many ask me “what did someone say to you to make you believe?” or “what should I say to a Muslim person who might have been like you?” My journey was different. I did not have a SINGLE AUTHENTIC WITNESS who shared the true Gospel with me – none. Instead, God in His infinite mercy led me to Christ through questioning the Surah Maryam (Mary – mother of Jesus) in the Quran. I could not reconcile the miracles and power of Christ with the teachings of Islam and Mohammad. I also realized through the Holy Spirit that I could not work my way into Heaven and that I needed God’s help.

I owe everything to Christ’s sacrifice as the lamb who was slain. Did you know that on Mount Moriah, Abraham gave up his son so that “God Himself would provide the lamb?” (Gen 22:8). Did you know that the Solomon’s Temple was built upon that very mountain? Did you know that JESUS CHRIST was crucified on Mount Moriah, fulfilling God’s promise of salvation through the blood of the only blameless, sinless lamb of God?

This was an incredible connection made when I was studying God’s word!

God is all-seeing, all-knowing. He is omniscient, omnipotent and worthy to be praised! So this day, please pray for Muslims who do not know the real reason behind Abraham’s sacrifice. Please pray for Muslims who are reading the Quran, trying to get to God through their own works and through meeting a checklist of the pillars of faith for Islam. Please pray for the families of the victims of 9/11, knowing that there are many more stories of lives impacted for the Kingdom through their deaths. Please pray for our country that we wake up to the only Way, Truth, and Life through Christ Jesus. Amen.

No Thanks

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Good Day Turned Bad

I was in such a good mood, humming a tune to myself when a truck wanted to be let in on the side of the road. I waited patiently, smiled and signaled with my hand to go ahead. The dude didn’t say anything, jammed out and then slammed his brakes in front of me, almost causing a wreck.

I don’t know what upset me more – his crazy driving or the fact that he did not follow proper driving etiquette. When someone motions you to go ahead, you should always give a little wave or even a smile or something to acknowledge the good deed you just did… right? I thought everyone knew that! Apparently, Mr. Driver of Chevy Silverado did not know anything about this nor did he care.As we drove along to the next traffic light, it occurred to me that good manners might be a thing of the past and that the word “THANK YOU” is also a relic that I am desperately hanging on to.

In a recent training workshop, I asked the group for non-monetary ways to motivate employees. Recognition came up towards the top, but many didn’t know how to recognize people without making a big production. My suggestion of a thank you note caused a reaction. My questions to the group were “When is the last time you got a thank you from someone?,” “When was the last time you got a hand written note from someone?,” “When was the last time you received a thank you note in the mailbox with a stamp on it?” The last question is the one that caused many to put their hands down.

Saying “THX” on a text might be a start, but it doesn’t do anything for someone. Spelling out “Thank you” on an e-mail is better, but it’s still informal. There is something about paper. There is something about seeing handwriting on a sheet of paper and being able to receive it the old fashioned way. I received a folded up sheet of paper with a hand written note from an employee at Campbell Soup once. He worked in the Tomato Operations plant and there was a small smudge on the top of the note with a piece of tomato on it. It wasn’t disgusting, but so very sweet! To take out the time to find a sheet of paper (hard to do out on the manufacturing floor), take a pen, jot down something thoughtful (one line of what he was thanking me for) and then to fold it up & leave it on your desk. Such an effort, that years later, I still appreciate it. Also, just so you know. I KEEP all my hand-written thank you’s. I am a romantic and love to recall affirmations. It’s sweet to go through and see how you may have impacted someone’s life or just made their day a bit brighter.

A couple things on creating a thankful culture: write a note immediately! I jot down a few things on the back of a receipt for the server, along with a nice tip for service. Keep a small notepad and pen handy in your car. I even have blank thank you cards with envelopes in my car for people.thank-you-note

If you are at work, try dropping off a hand-written card on a person’s desk but don’t discount the heartfelt thank you that is written on a paper napkin or a grocery sack. These are the things that help to make the day a bit better and seem more civil. Someone told me that the thank you notes and personal hand written notes have restored their sense of connection to coworkers.  We are all in this together… so why not do something unexpected and out of the ordinary for someone?

By the way, if someone forgets to thank you, don’t worry too much about that also. It’s helpful to me to remember that we get our thanks in Heaven and should not expect it from mankind (Luke 6:35). It’s not easy to do, especially when you feel like you went out of your way to do something nice for someone, but unless we take the first step in acknowledging, appreciating and serving others – the culture will not change. In fact, it will get worse. This is why I  really did I forgive that man who jumped in and then added insult to injury (that’s why I cropped out his license plate out of the picture! Ha ha!) and then I was prompted to think about what can I do to change some of these things that I see in business and in daily life. I hope that you will also take the time to pass on a small kindness to someone today.

Be kind to one another, tenderhearted, forgiving one another, as God in Christ forgave you. ~ Ephesians 4:32

Unbelievable – Why Can’t We All Just Get Along?

“Why can’t we all get along?” This is the cry I hear from people who want to talk about cultural diversity, religion, management or anything else I happen to be speaking. Many times it’s exactly these individuals who are the ones who don’t really want to get along with another. If there was an issue – maybe it’s them who was causing it? A better question to ask then is “What’s stopping you from getting along with someone else?” or “Why aren’t you getting along with others?” Of course, those are harder questions to ask and to have answered, so we end up speaking in generalities about groups instead of individuals.

This is the situation I found myself in last weekend. The issue proposed to me by someone close to me was “Why do you talk about sensitive matters? Why do you have to present a direct contrast between Islam and Christianity? Why do you have to blog about it and why do you have to address audiences about this?”

In my professional background in the realm of Human Resources, that’s all I deal with: sensitive matters. Human Resources professionals deal mainly with issues of employment, hiring, firing. With Diversity, matters of age, race, gender, ethnicity and religion are constantly being brought up by organizations. It’s what I am paid to talk about. I understand very clearly that it makes many people nervous and downright angry to talk about some of these things.

The media and our society today has done a great job defining what is okay to talk about and what is not okay. In my line of work, I deal with the fact that people cannot leave their religion behind while they work 9 to 5, nor can they ignore their age and any discrimination that may come with that or sex, or ethnicity. That’s the reason why I make it my life’s passion and work to talk about it, write about it and live it out.

I love talking about God. I don’t like or want to leave him in the car while I go to a meeting or discuss a subject matter at a corporate meeting or even at a public university. He is a large part of my story, my background, my calling to speak and also He influences every decision I make. I am not able to separate out my religion from my career or family. The person in question found this to be UNBELIEVABLE. I am not sure if she found it to be unbelievable that I place my trust in God for all these matters or that I will not stop talking about Him.

Political Correctness has done more harm than good. Dale Carnegie said “seek first to understand and then be understood.” Why then do we say we will just not talk about all the things that are protected by the Equal Employment Opportunities Commission (EEOC), such as race, age gender, ethnicity & religion? We take the things of the workplace and apply them to our everyday life, missing opportunities to see how other people believe, how they live, what is their background and what makes up the content of their character.

It’s beautiful to be able to live in a country that allows for freedom of speech, of expression and of religion. We are able to have a mosque, a church, a Hindu temple and a Jewish temple in the same town – even on the same block! You do not find this type of diversity in many places. It’s a rich way to learn about others’ beliefs and to help them understand your own. The key is to approach one another with respect and not tell them to stop talking. Extinguishing dialogue will lead to darkness and misunderstanding – death of relationships. It does not allow people to freely share views and present a fresh, new way to approach century-old grudges.

Since we live in a free society, why should we not utilize these hard-won freedoms that someone else died for? Why should we stop the dialogue, pretend that culture, ethnicity and religion – differing opinions don’t exist? Why not take an opportunity to open your mind, open your heart, open your ears, and open your eyes to see the beauty of diversity that exists all around you?

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May we be people who live in God’s light, sharing openly about His love, His light and the freedoms only He can bring in our life. May we share the good news of the Gospel to a hurting world that thinks this is the only reality there is.

“For you were once darkness, but now you are light in the Lord. Live as children of light 9 (for the fruit of the light consists in all goodness, righteousness and truth) 10 and find out what pleases the Lord. 11 Have nothing to do with the fruitless deeds of darkness, but rather expose them.” ~Ephesians 5: 8-11

Bridges, Balconies and Burqas

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There are always two sides to any story. What we don’t often see is that there is a third side to the story – the community and the observers to the two parties’ argument or conversation. Conflict at its most basic is merely a differing perspective. There isn’t anything wrong with seeing things differently. That is Diversity and it enriches our perspectives. Conflict is something that comes up where one or more parties cannot understand or recognize the other person’s perspective.

This is true for religion, the global situation and negotiations between nations, at our workplace and also in our families. When we feel personally threatened, there is a friction that can come up. The story behind the situation can get lost, while we focus only on our own gains, our own viewpoint and our own needs, the perspective begins to become lopsided.

Building a bridge involves a balanced approach. There are careful measurements and an overall vision that sets the stage for the process. In order to build, both sides need to be worked on at the same time so that they can meet delicately in the middle.

While I’ve never built a bridge (physical one, not metaphorically speaking), I have crocheted socks. How in the world can crocheting of a pair of socks look like building a bridge? They both need to be worked on at the same time, by someone from the outside. This is another way to look at conflicts and negotiation. Action of one entity upon two other entities = third side (or the third party) is not a new idea.

In psychology, the third side or perspective is called the “Mediating Variable.” It helps two things that seem to be linked together to be explained in a better way. In conflict negotiation or mediation, unless you have a third party involved that can help to explain the situation clearly and ask the right questions, it is very difficult to get to a suitable resolution. Authors Heifetz and Linsky have called this to be a “Balcony Perspective.” If you are one of the actors on the stage, it will be very difficult for you to see the whole picture because you only know your part and maybe the part of the person before you and after you so you can be cued in. However, if you choose instead to see the drama unfold from the balcony view, you will be able to not only understand what is going on in front of you but also what the others are doing in the background. The entire scene becomes crystal clear all of a sudden. The same is also true for conflict and negotiation.

So before you jump into a blame game or rush into judgment of a situation, STOP. Take a ladder and climb up to the balcony. Take a fresh perspective of the scene unfolding in front of you. You might just be able to see things you have never seen before or things you were taking for granted in your everyday rush to be heard and to be placed in the #1 seat.

In my walk with Christ, I have found that building bridges between my past and helping people to understand what it was like to grow up in an entirely different culture (Middle East & Asia), with a different religion (Islam), and different family values, there is a lot of ground to cover. There is great fear driven from the media that causes people to become angry towards a certain group. I have met several women who was moderately Christian at the time  (not really attending church regularly and couldn’t really say much about having a relationship with Christ), who told me that she was angered by  Muslims here in the United States and elsewhere.

As all of my family is Muslim, I could have immediately taken great offense at what she said – they have as much of a right to be here as he does, even if they were not born here, but are U.S. Citizens. After taking a deep breath (= going to the balcony), I asked her a few questions: How many Muslim people have you talked to here (answer: none), how many Muslim people have you tried to reach or build a relationship with so you could understand them better (answer: none), how do you know what they believe other than the media (answer: I am well-educated), and finally – why do you feel this way? The last question made her pause. I told him that my family would not feel the same about her, so what was going on? She answered in one word “FEAR.”

This is no different than what happens at work. We take a stand on something and get mad about it, without taking into account someone else’s underlying concerns or addressing the issues below the iceberg. Ninety percent of the time, you will find that the issue at the face of the situation is not the real issue. The real stuff is lying below what the person is saying to you.

Going back to another woman who was fearful, God had a very funny way of taking care of that situation. I hosted a baby shower for a Saudi woman who was new to the country. I didn’t even know who she was, but that a group of Christian women wanted to have a shower but the location fell through. I offered up our home and we had over 30 women attend. The guest of honor came to my front door with her entourage of 8 women- all dressed from head to toe in their black burqa (or hijab). My friend came out from the kitchen and I heard a sharp intake and gasp of a breath. I have to admit – it was kind of a scary sight to have people you don’t know who show up to your door and you cannot see their faces (kind of like Halloween, but not on Halloween…).

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As the women were ensured that no men would be in attendance, they started to take off their veils and covers. Underneath were these sweet-faced 18-20 year old girls dressed in cute trendy dresses, short hair, full make-up. So adorable! I could see a huge wide grin spread across my friend’s face. After the fun party, she and I got to talk. She had tears in her eyes because she felt like the Lord had taken her to a balcony to see a new perspective she would never have considered. What a JOY to have that perception and fear lifted off in one night. That is the way bridges are built…

May we seek ways to bring peace to our homes, families, workplaces, and nation in this way, for blessed are the peacemakers for they shall be called children of God (Matthew 5:9). 

 

 

Managing Across Cultures – A Look at Diversity

Yesterday, I taught a course on Cultural Intelligence for the State of Oklahoma Office of Management & Enterprise (OMES). Just as your own Intelligence Quotient (IQ) can be measured, so can your Cultural Quotient (CQ). Harvard Business Review defines it as “Cultural intelligence: an outsider’s seemingly natural ability to interpret someone’s unfamiliar and ambiguous gestures the way that person’s compatriots would.”

The biggest thing I noticed when was an immigrant to the United States is that this is such an amazing country with many cultures living side by side. Oklahoma City has a Vietnamese district of restaurants and a large grocery market. There is also a large Southeast Indian, Persian, Hispanic and of course, a rich Native American culture. The universities in the area have flourishing International Studies programs. All of these are reasons why in 2016,  Oklahoma City was named one of the nine metropolitan areas for creating an inclusive culture! Surprised? Don’t be! There aren’t many areas in the US that don’t have a cultural impact (inclusion and race). I usually tell my students that you don’t have to go further than your local Wal Mart to find the varied diversity in any US city. If you are even more curious, go to the Ethnic Food aisle at Wal Mart and see how many languages are being spoken there.

Americans don’t give ourselves credit for taking inventory of how much we already know about a particular culture. Growing up with friends from different areas, educational level, socioeconomic status and even generational differences all account for cultural diversity. However when the term “Diversity” is mentioned, we focus on black and white – we are the ones who make it about race only, missing out on the rest of the things that make diversity exciting.

One can easily measure their level of cultural knowledge by taking a Cultural Intelligence quiz online (there are several free ones available – just do a search!). It’s a quick test that takes a look at the four quadrants of Cultural Intelligence (Drive, Cognition, Meta-Cognition and Action). A high score is NOT what you are after on this test. It’s more to show you where you can improve in each area. This is the first step in developing and increasing your cultural knowledge. Application and adaptation are the next two steps.

CQ is quickly becoming a need for managers and leaders. Knowing how to work across cultures to increase productivity is KEY in any workplace or organization. It’s important to note here that the term “culture” also include generational differences. This is one of the main areas I have had to address over the last few years, as the Baby Boomer population decreases and the Millennials increase in the workplace.

The main question that arose from the Cultural Intelligence session yesterday was how far do you go to accommodate another culture before you blur the lines between who you are and the values you hold?

This is a good question to consider. It is truly based upon your own values, beliefs and also your organizational culture and beliefs. If those are in alignment, then the decision making comes easily. If they are not congruent, then there can be dissonance. As a manager, it’s very important to allow for “reasonable accommodation” for an employee’s ethnicity, religion, or other consideration. Flexible time and PTO help to give tremendous creativity on how that time is used. The issue becomes more blurry when ethics come into play. I believe it’s important to stress that when a leader focuses in on one person’s needs or issue (due to inclusion or diversity needs), that that they don’t alienate the other 99 in the office. So taking the big picture into account is a good way to start. Solving issues in a team is also another approach. This will actually allow others to learn more about the culture and do creative problem solving together. The only caveat to this is if the employee wants the issue to remain confidential, so before taking a team approach, ask employee permission.

The bottom line in any diversity or inclusion initiative is to address each employee with dignity and respect. That is a common ingredient that crosses global, ethnic, and cultural boundaries. If we stop for a minute to think about what is getting ready to come out of our mouth and take time to analyze the situation, then CQ is already at work. The knee-jerk reaction rarely works when all these factors are involved. Take a moment, think, analyze and give benefit of the doubt to the other party. That is something that will help a manager not just handle cross-cultural issues but most communication issues.

 

Identity

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picture of Saudi woman from Riyadh Times

About two years ago, Saudi Arabia passed a law that allowed women to have an identity card (see article from Riyadh Times). Why is that such a big deal? Prior to that, according to Quranic laws, women had to bring male acquaintances along with them to identify who they were. You see, women are not allowed to testify in court unless they have been identified and the only way they can do that is to have men establish their true identity for the judge. Of course, if the case was due to adultery or accusations of a sexual nature, women were reluctant to bring men (or might not be able to find a man who would vouch for them).

This is the predicament women find themselves in some countries. In the West, we have so many freedoms that we take them all for granted and don’t really give it another thought. If you want an identity card or driver’s license, you just go, pay a small fee and get it. No one questions you.

Yet, it is in the West that I find so many women struggle with their identity. I have women who come to me for Executive Coaching for work. These are women in high positions who don’t really know who they are. I also talk to stay at home moms who seem to have lost their way, teenagers who don’t understand which role they should play, how they should dress, which group would be most accepting of them. Why is that?

Society throws different ideas around of who women are (sexual objects, wife, mother, I am a goddess, hear me roar, etc) and I am convinced that the women’s lib movements caused more confusion by saying you can bring home the bacon and fry it up in a pan. You don’t need to depend on anyone but yourself. Right after the movements of the 60’s and 70’s, the US saw divorce rates go through the roof. Women initiate 2/3 of the Divorces in the United States (see article for study). It doesn’t stop there. Harvard Health reported that the use of anti-depressants in the US has increased a whopping 400% since 1994. They estimate that 1 in 10 takes an anti-depressant… women’s lib isn’t really panning out to be the answer, is it?

So where is the answer? Both men and women search for their identity. We turn to others as if they have the answer for us. Chances are that they haven’t even figured it out themselves. The answer lies in the One who made us. Genesis 1:27 says that “So God created man in his own image, in the image of God he created him; male and female he created them.” In one of my favorite passages of Genesis 2:21-22, God creates Woman “21So the LORD God caused a deep sleep to fall upon the man, and he slept; then He took one of his ribs and closed up the flesh at that place. 22The LORD God fashioned into a woman the rib which He had taken from the man, and brought her to the man.…” It’s interesting to note that Adam noticed that creation was not complete without a helper for him and even more interesting to see that Adam is put to sleep while God does “divine surgery” on him. We can infer from the passage that when Eve was created, she also was alone with God. Herein lies the secret to our identity. Not only were we created in God’s image and bear a stamp of his likeness, but we get a close-up view of how God feels about us when we spend time alone with Him.

I am most confused when I listen to the voices of the world “You should do this” “Why are you spending time on that?” or “You would be good at that.” These are well-meaning family and friends, but the One who really knows you before you were even born (Psalm 139) is the One you should turn to first to find out who you are and what you should be doing. When we establish our identity through others (“oh, she’s the pretty one” or “she’s a cut-throat business woman”), we continue on in our own insecurities and weaknesses.

It wasn’t until I met Christ that I found out who I was. I was looking towards my dad (whom I love dearly) to provide everything I needed in life. When I got married, I simply transferred all those expectations on to my husband (whom I love dearly). What a huge burden for him to bear! Christ says “Come to me, all who labor and are heavy laden, and I will give you rest.” Matthew 11:28. He didn’t say to give all your burdens and expectations and place them upon others to fulfill you. Yet, that’s what we do! We expect our boss to know what we need to be happy at work. We expect our spouse to know what makes us happy at home. We expect our children to know what makes us happy as parents. However, none is better equipped to bring you true JOY than the Lord.

God has invited us into a relationship with Him. Some of the words God uses to describe us are: Forgiven. Chosen. Redeemed. Holy. Beloved. Child. Heir. New Creation. Cleansed. Daughter. Glory of Man.

So when you find yourself saying:

I am worthless     REMEMBER: Matthew 6:26 ~Look at the birds of the air: they neither sow nor reap nor gather into barns, and yet your heavenly Father feeds them. Are you not of more value than they?

I am a failure     REMEMBER: Phil 4:13 ~I can do all things through him who strengthens me.

I am unlovable   REMEMBER: Romans 8:39 ~nor height nor depth, nor anything else in all creation, will be able to separate us from the love of God in Christ Jesus our Lord.

I have so much guilt   REMEMBER: Isaiah 43:25 ~I, I am he who blots out your transgressions for my own sake, and I will not remember your sins.

I have nothing   REMEMBER: Phil 4:19 ~And my God will supply every need of yours according to his riches in glory in Christ Jesus.

Don’t listen to the voices that accuse. Listen to the voice that gives life. God is the One who created us and He is our heavenly Father who loves us. This is your identity as one created in His image. You bear the fingerprints of God. If you get confused and find out that you have no plan or feelings of self-worth, turn to the scriptures for the truth of who you are and why you were created.

My prayer for you: Lord, thank you for creating me in your image. Help me to see myself and others with your eyes. Help me to not elevate myself over others or you and to not let myself be degraded by others opinions. I want to live in your light, as you are in the light. Amen.